Lab Client Services - Lab Outreach - Lorain Hospital (PRN)

Bon Secours Mercy Health • Lorain, OH • 1d ago

Lab Client Services - Lab Outreach - Lorain Hospital

This is a PRN "As Needed" Position

Summary of Primary Function/General Purpose of Position

The Lab Client Services supports overall laboratory operations by performing the duties of receptionist, patient and/or specimen collection and registration to include: test ordering, billing, verifying medical necessity, and preparation for mailing of laboratory test results.

Essential Job Functions

Answers and initiates phone calls

Supports Physician office needs

Investigates patient and client billing issues

Processes specimen and add-ons

Registers patients

Generates reports

Maintains inventory levels and stocks supplies

May perform specimen collection.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

High School/GED (required)

Work Experience

Medical secretarial experience (preferred)

Medical administrative assistant experience (preferred)

Experience in a medical office (preferred)

Skills

Active Listening

Ability to discern the thinking of others

Service Orientation

Verbal and Written Communication

Problem Solving

Customer Service

Coordination

Organization

Time Management

Telephone skills

Microsoft Office

Keyboarding

Office machine operation

Lab Information Systems

Medical Terminology

Specimen processing

Phlebotomy Collection Software

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

General office environment

Required to car travel to off-site locations, occasionally in adverse weather conditions

Other: Intermittent exposure to fumes and odors

*Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Patient Population

Adults (18-64 years)

Geriatrics (65 years and older)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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