FRONT END/ LEAD CLERK

Kroger Family of Companies • Lacey, WA • 21h ago

Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting.

Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting.

Ensure safe, effective and efficient customer service is provided throughout department.

Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements.

Provide training, support and follow up on all aspects of Key Retailing.

Coach and train customer service manager and front end supervisors.

Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner.

Support store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area.

Follow through on special assignments and perform any and all duties as assigned.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

Willing to work mornings, afternoons, evenings, or nights as the work demands.

Willing and available to work weekends and holidays as needed (emphasis on Prime Time)

Store retail experience with an emphasis on customer service and frontend operations.

Ability to multi task and handle large workloads.

Effective written and oral communication skills.

Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.

Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)

Past work record must exhibit a high level of integrity and dependability.

Desired

Thorough experience in customer service and all phases of frontend operations.

$17.38 - $26.15 per hour

Similar Jobs

Area Distribution Manager - Tacoma, WA

Schwan's Company • Tacoma, WA • 7h ago

Management & Administrative

At CJ Schwan's, we don't just make food - we help create moments that matter. From kids devouring pizza after soccer practice, to students laughing over dumplings in a cafeteria, to families enjoying pie during the holid...

7h ago

Go to Apply

Business Operations Manager, Strategic Program Management

Cisco • Olympia, WA • 1d ago

Management & Administrative

The application window is expected to close on: 09/24/2026 Candidates must be based in the West Region for consideration. Meet the Team The Strategic Program Management team partners with leaders across Cisco to deliver...

1d ago

Go to Apply

Field Service Engineer

ITW • Olympia, WA • 1d ago

Management & Administrative

Job Description: Field Service Engineer - Mechanical & Electro-Mechanical Systems Location: Oregon, Washington, and Idaho (Remote/Home-Based) Join a Company That Helps Shape the World's Best Products At Instron , we...

1d ago

Go to Apply

Cyber - AI-Enabled Vulnerability Management - Senior - Consulting

EY • Olympia, WA • 1d ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

1d ago

Go to Apply

Warehouse Associate - Supply Chain Services

WESCO • Lacey, WA • 2d ago

Management & Administrative

Shift: Monday through Friday; 7:00 a.m. - 4:00 p.m. Why You'll Love Wesco When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solut...

2d ago

Go to Apply

Advanced Specialist, Project Management

Pearson • Olympia, WA • 2d ago

Management & Administrative

Join Our Team as a Senior Project Manager/Program Manager, Business Transformation & AI Enablement THE OPPORTUNITY This is a high-impact role for a candidate can lead complex programs, translate business needs into p...

2d ago

Go to Apply

Account & Relationship Management Executive

Wolters Kluwer • Olympia, WA • 2d ago

Management & Administrative

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers...

2d ago

Go to Apply

Analytic Consultant, RWD Consulting & Analytics

Norstella • Olympia, WA • 2d ago

Management & Administrative

Analytic Consultant, RWD Consulting & Analytics Company: Norstella Location: Remote, United States Date Posted: Sep 10, 2026 Employment Type: Full Time Job ID: R-2176 Description About Norstella: At Norstella, our mi...

2d ago

Go to Apply

Event Services Client Account Manager

Allied Universal • Tacoma, WA • 2d ago

Management & Administrative

Company Overview: Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festiva...

2d ago

Go to Apply

AML Operations Analyst

Columbia Bank • Lakewood, WA • 3d ago

Management & Administrative

Tigard, Oregon Vancouver, Washington Lakewood, Washington Salem, Oregon Portland, Oregon Full time JR103207 About the Role: The AML Operations Analyst supports the daily execution of the Bank's BSA/AML and OFAC complianc...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)