Summary The position serves as the Clinical Administrative Specialist for Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Care Network (VISN 6), Durham VA Medical Center (VAMC), under Surgical Care Services in Durham, North Carolina. Responsibilities Duties include, but are not limited to: Coordinates with Medical Cost Accounting (MCA) and Veterans Equitable Resource Allocation (VERA) staff to determine if clinic services are billable and verify with Health Information Management Section (HIMS) that the appropriate ICD-10 and Current Procedural Terminology (CPT) codes are entered on the electronic encounter form setup. Responsible for the operational support and efficiency of clinical operations in the Surgical Service Line in conjunction with the Administrative Officer. Develops and coordinates internal review systems to ensure that both clinical and administrative activities are in compliance with agency, accrediting and regulatory requirements. Assists the Administrative Officer with developing and evaluating programs assigned to Surgical Care and providing staff services to management officials which result in effective planning, organizing, directing, coordinating and controlling clinical operations. Serves as a liaison between clinical providers and Administrative Officer. Briefs the AO on resources needs, including personnel, budget, equipment, supplies, information technology, environment of care and space needs. Collects statistical data for workload, productivity, compliance, and efficiency data and any assigned performance measures under Surgical Care leadership direction. Prepares recommendations and solutions based on data. Utilizes a variety of VA database systems including but not limited to VHA Support Service Center (VSSC), Business Intelligence Services Line (BISL), Pyramid Analytics, VISTA, Corporate Data Warehouse (CDW). Maintains detailed reports related to clinical and provider level performance, productivity measures, progress trends, patient access, and employee/customer satisfaction. Establishes protocols for incoming data and organizes incoming data from a variety of sources. Serves as an approving official for timecards for Surgical Care, ensuring that timecards are accurately posted by timekeepers and in compliance with all timekeeping regulations. Managing and addressing PATSR inquiries and entries, ensuring timely follow up. Coordinates with Medical Cost Accounting (MCA) and Veterans Equitable Resource Allocation (VERA) staff to determine if clinic services are billable and verify with Health Information Management Section (HIMS) that the appropriate ICD-10 and Current Procedural Terminology (CPT) codes are entered on the electronic encounter form setup. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Ad-hoc Virtual: This is not a virtual position. Position Description/PD#: Clinical Administrative Specialist/PD502640 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/18/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: drafting documents, creating spreadsheets, analyzing data, and generating statistical reports to support operational and clinical decision-making. Knowledge of policies, procedures, and clinical workflows related to surgical care. Strong understanding of medical terminology, patient care protocols, and health care compliance standards such as HIPAA. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B or J.D., if related. This education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. (NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate level education as described above. ( NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
