Sales Coordinator/Administrative Assistant- Royal Palms Resort and Spa

Hyatt • Phoenix, AZ • 2h ago

Description:

The Sales Coordinator plays a key role in supporting the Sales & Events team by ensuring seamless day-to-day operations and delivering exceptional service to both Sales Managers and prospective clients. This dynamic position combines administrative, operational, and client-facing responsibilities that contribute directly to the success of the sales process and overall guest experience.

Primary Responsibilities include:

Managing incoming phone calls, email inquiries, and internet leads with professionalism and prompt attention

Supporting multiple Sales Managers simultaneously with daily requests, projects, and administrative tasks

Partnering with Sales Managers to create contracts, amendments, and other client-facing documents

Processing sales commissions, maintaining commission records, and assisting with commission tracking and reporting

Coordinating and scheduling site tours for Sales Managers, ensuring all tour details and logistics are arranged in advance

Maintaining and updating booking information within sales systems and databases

Collaborating with internal departments to ensure a smooth transition from sales to event execution

The ideal candidate is highly organized, detail-oriented, and passionate about delivering exceptional service. They thrive in a fast-paced hospitality environment, effectively manage multiple priorities, and take pride in producing accurate, high-quality work. This individual is eager to expand their knowledge of hotel sales and events, embraces new challenges with enthusiasm, and contributes to team success through both collaboration and independent initiative. Strong communication skills, professionalism, and a proactive approach are essential for success in this role.

Qualifications:

Minimum of one year of administrative, sales support, or hospitality experience, preferably in a luxury hotel environment

Proficiency in Microsoft Outlook, Word, and Excel

Strong organizational skills with exceptional attention to detail

Excellent verbal and written communication skills with a professional demeanor

Ability to manage multiple priorities in a fast-paced environment

Strong interpersonal skills and a commitment to providing outstanding customer service

Ability to work independently while supporting multiple Sales Managers and collaborating across departments

Why work for Royal Palms Resort and Spa?

Enjoy free employee meals in our employee dining hall

Discounted & Complimentary Hotel Room Nights

Medical Dental and Vision Insurance (Full-time colleagues)

Retirement savings plan

Excellent training and professional development

Opportunities to work around the world with Hyatt Hotels and Resorts

Tuition/Wellness reimbursement, up to $1,000 a year!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-AZ-Phoenix

Organization: Royal Palms Resort and Spa

Pay Basis: Hourly

Job Level: Full-time

Job: Administrative

Req ID: PHO004608

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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