Access Services Rep 1- PRN

Baylor Scott & White Health • Forney, TX • 5h ago

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.

We never settle by constantly striving for better.

We are in it together by supporting one another and those we serve.

We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position @type and/or level.

Job Summary

The Access Services Representative 1 gets accurate demographics and insurance information. This helps register patients, verify insurance benefits, and collect patient financial responsibilities.

Essential Functions of the Role

Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.

Registers patients at multiple locations and works in different department areas. Knows the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers. Improves revenue cycle functions and the patient experience.

Interacts regularly with other areas and departments to provide information on patient delays and schedule changes.

Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient dues according to financial policies. Establishes patient liability and advises on deposit requirements. Negotiates payment arrangements with the patient as needed.

May be responsible for cashiering duties following established policies and procedures. This could be the main responsibility in the department.

Assists patients to nursing units by providing directions, personal escort and medical mobility assistance (e.g., wheelchairs), when applicable.

Adhere to compliance with order validations, cash policy, government payor, and patient safety requirements for proper patient identification.

Appropriately escalates potential service issues to management when necessary.

Key Success Factors

Requires good listening and communication skills, and professional telephone etiquette.

Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations.

Must show high empathy and communicate well with patients and families during trauma. Demonstrate exceptional customer service skills.

Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.

Excellent data entry, numeric, typing and computer navigational skills.

Basic computer skills and Microsoft Office.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent

EXPERIENCE - Less than 1 Year of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Similar Jobs

Dietitian (Clinical)

Veterans Affairs, Veterans Health Administration • Garland, TX • 1h ago

Hospital & Medical

Summary This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until 09/07/2027. Qualified applicants will be considered and referred as vacancies become available. The initial cut-off date for referral of eligible...

1h ago

Go to Apply

PHYSICIAN (TBI Physiatrist) w/Recruitment/Relocation Incentive (SIGN-ON BONUS) and EDRP Authorized

Veterans Affairs, Veterans Health Administration • Dallas, TX • 1h ago

Hospital & Medical

Summary The VA North Texas Health Care System is seeking to fill a Physician (TBI Physiatrist) position. The staff physiatrist routinely performs inpatient and outpatient musculoskeletal and neuromuscular examinations, d...

1h ago

Go to Apply

Minimum Data Set Registered Nurse - EDRP Authorized

Veterans Affairs, Veterans Health Administration • Dallas, TX • 1h ago

Hospital & Medical

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP applica...

1h ago

Go to Apply

Advanced Imaging Area Sales Manager - Image Guided Therapy Devices (Texas)

Philips • Dallas, TX • 4h ago

Hospital & Medical

Advanced Imaging Area Sales Manager - Image Guided Therapy Devices (Texas) We are the industry leader in image-guided therapy, helping to improve treatment for every patient. Working together to realize this vision, we c...

4h ago

Go to Apply

Product Manager - Tech Delivery

Bank of America • Plano, TX • 5h ago

Hospital & Medical

Product Manager - Tech Delivery Plano, Texas;Jersey City, New Jersey; Charlotte, North Carolina To proceed with your application, you must be at least 18 years of age. Acknowledge ( https://ghr.wd1.myworkdayjobs.com/Late...

5h ago

Go to Apply

Sr Data Center Electrical Engineer Technical Manager

CBRE • Plano, TX • 9h ago

Hospital & Medical

About the Role: As a CBRE Technical Sr. Manager, you will manage the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, camp...

9h ago

Go to Apply

Occupational Therapist / OT

BrightSpring Health Services • Garland, TX • 11h ago

Hospital & Medical

Our Company Rehab Without Walls Neuro Rehabilitation Overview Occupational Therapist (OT)- PRN - Garland,TX Who we are looking for: An experienced OT, enthusiastic about providing functional rehabilitation wherever life...

11h ago

Go to Apply

Clinical Supplies Specialist - Supply Chain Management (Full Time / Days )

Texas Health Resources • Plano, TX • 1d ago

Hospital & Medical

Clinical Supplies Specialist - Supply Chain Management (Full-Time / Days) Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Plano - 6200 West Parker Road, Plano, TX 75093 Work hou...

1d ago

Go to Apply

Nurse Educator

BrightSpring Health Services • Dallas, TX • 1d ago

Hospital & Medical

Our Company Amerita Overview The Nurse Educator - Sales Support acts as a clinical liaison between the pharmacy and sales teams, providing education, training, and clinical expertise to internal staff, referral sources,...

1d ago

Go to Apply

VP, Daily Health Solutions

Baylor Scott & White Health • Dallas, TX • 1d ago

Hospital & Medical

Job Summary Reporting to the EVP, Chief Customer Experience Officer, the Vice President of Daily Health Solutions leads the development of innovative experiences that support customers in managing their health and naviga...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)