Back to Jobs search

Sales Operations Manager

Arrow Electronics • Greenwood Village, CO • 47min ago

Position:

Job Description:

Arrow is looking for an experienced Sales Operations Manager to bring their talents to our team!

What You'll Be Doing:

Lead customer supply chain program orchestration across cross-functional teams, including customer issue resolution, operational strategy development, return material authorization (RMA) oversight, and service delivery for inbound and outbound inventory hub shipments.

Serve as the primary escalation point for client and operational issues, partnering with internal Arrow teams to resolve supplier, ship-to-site, contract, service, KPI, SLA, and new program capability concerns.

Design and implement customer-specific processes and special service models that support program goals, operational scalability, and appropriate financial performance.

Select, develop, and evaluate team members while monitoring work quality, operational execution, and adherence to program KPIs and SLAs.

Support customer RFQ activities by aligning customer-specific strategies with service and capability requirements that enable program growth and scale.

Maintain regular client engagement to review program performance, address needs and concerns, and strengthen relationships that support program growth and potential new business opportunities.

Review finance and operations data, including NSB, fees collected, forecasts, shipment history, inventory, and RMAs, and partner with the appropriate Sales Director to highlight risks, trends, and follow-up needs.

Prepare and present operational data for QBRs and other client or leadership reviews as needed.

Communicate client program requirements to internal Arrow resources and document processes as needed to support consistent execution.

Identify operational efficiency opportunities across the program and work with appropriate resources to implement improvements.

What We Are Looking For:

Typically requires 5-7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience.

An Operations professional with the ability to balance the needs of the Arrow sales, service center, finance and warehouse teams with the needs of the customer and be the liaison between these teams and the customer.

Strong understanding of distribution, supply chain, and material planning, with the ability to apply that knowledge to customer-specific programs, operational execution, and scalable service models.

Operations background or experience dealing with cross functional teams.

Individuals with exemplary customer service skills who are calm, responsive and can service as an escalation point

5-7 years' experience with Supply Chain Management.

Ability to build strong internal and external relationships and make critical contacts.

Must be fluent in English, spoken and written.

Ability and willingness to travel ~15%, both domestically within the United States and internationally, as business needs require.

What's In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Short-Term/Long-Term Disability Insurance

Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

Paid Time Off (including sick, holiday, vacation, etc.)

Tuition Reimbursement

Growth Opportunities

Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)

On-site Café with Catering Option for Busy Lifestyles

24/7/365 On-site Gym and Lockers, Free for Use to All Employees!

Bike Racks

And more!

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!

Annual Hiring Range/Hourly Rate:

$102,900.00 - $115,500.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-CO-Denver, Colorado (Panorama Arrow Building)

Time Type:

Full time

Job Category:

Business Support

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) (https://cdn.phenompeople.com/CareerConnectResources/ARELUS/documents/EqualEmploymentOpportunityPolicy\UnitedStates\2024-1713302215740.pdf)

All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

Go to Apply

NetSuite Implementation Manager

Crowe LLP • Denver, CO • 3h ago

Management & Administrative

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you...

3h ago

Go to Apply

Sample Management Technician - training will be provided!

SGS North America, I • Wheat Ridge, CO • 3h ago

Management & Administrative

Job Description: Full-time Compensation: USD 20 - USD 22 - hourly Company Description SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business...

3h ago

Go to Apply

Manager, Dynamic Studies

Westwood Professionals • Westminster, CO • 3h ago

Management & Administrative

Apply Job Type Full-time Description Manager, Dynamic Studies Westwood Professional Services, Inc is hiring a Manager of Dynamic Studies to join our team! The Manager of Dynamic Studies leads the execution and technical...

3h ago

Go to Apply

Environmental Discipline Manager

Pond & Company • Denver, CO • 4h ago

Management & Administrative

We are seeking an Environmental Discipline/Project Manager to build our growing EWR (Environmental and Water Resources) team in either the Denver, CO, Houston, TX, or Atlanta offices. This role would have a specific focu...

4h ago

Go to Apply

Temporary Administrative Support Pool

Metropolitan State University • Denver, CO • 4h ago

Management & Administrative

Department Human Resources - Talent Management MSU Denver invites applications for temporary administrative support positions. This ongoing posting is used to create a pool of qualified, interested candidates whom we may...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)