Operations Manager

Amazon • Plainfield, CT • 6h ago

Description

External job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.

Key job responsibilities

Key Responsibilities and Job Elements:

-Support, mentor, and motivate your salaried and hourly workforce

-Lead large-scope projects with site and regional impact

-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

-Manage safety, quality, productivity, and customer delivery promises

-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

-Stand/walk for up to 12 hours during shifts

-Work in an environment where the noise level varies and can be loud

-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

-Continuously climb and descend stairs (applies to sites with stairs)

Basic Qualifications

3+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CT, Plainfield - 91,000.00 - 136,500.00 USD annually

Amazon

Go to Apply

Share this job

Similar Jobs

Customer Service Associate

Gibbs Oil Company LP • Colchester, CT • 2h ago

Management & Administrative

Gibbs Oil is seeking a reliable and friendly Customer Service Associate! As a Customer Service Associate, you will be responsible for providing excellent customer service during the afternoon and evening hours. Your role...

2h ago

Go to Apply

Operations Manager

CVS Health • North Kingstown, RI • 6h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

6h ago

Go to Apply

Client Services Navigator - Community Services

Thames Valley Council for Community Action • Norwich, CT • 2d ago

Management & Administrative

The Client Services Navigator-Community Services provides universal intakes, assessments, referral to TVCCA programs, application assistance for DSS programs, and information and referral services to clients in need of g...

2d ago

Go to Apply

Operations Manager

CVS Health • Johnston, RI • 3d ago

Management & Administrative

3d ago

Go to Apply

Receptionist

Masonicare • Mystic, CT • 3d ago

Management & Administrative

Receptionist Job Location: Mystic, Connecticut Receptionist Masonicare at Mystic - Mystic, CT Per Diem The receptionist greets, assists and directs visitors, residents and other callers. Essential Duties and Responsibili...

3d ago

Go to Apply

Administrative Assistant- PVD Airport

PrimeFlight Aviation Services • Warwick, RI • 3d ago

Management & Administrative

Rate: $16.50 USD per hour Description KEEPING OPERATIONS SMOOTH AND TEAMS ON TRACK - BECOME AN ADMIN TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are...

3d ago

Go to Apply

Global Account Manager

Fujifilm • North Kingstown, RI • 4d ago

Management & Administrative

Position Overview FUJIFILM Electronic Materials, U.S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and the digital universe. We have an exciting opportunity for a Global Accou...

4d ago

Go to Apply

Administrative Coordinator - Security

Hartford HealthCare • Norwich, CT • 4d ago

Management & Administrative

Work whereevery momentmatters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Con...

4d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Norwich, CT • 5d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

5d ago

Go to Apply

Customer Service Representative

UCFS Healthcare • Norwich, CT • 5d ago

Management & Administrative

Customer Service Representative Norwich, CT ( http://maps.google.com/maps?q=47+Town+Street+Norwich+CT+USA+06360 ) - Revenue Cycle Management Job Type Full-time Description UCFS strives to use person-centered care to impr...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)