Meeting Manager

American Express Global Business Travel • Charleston, WV • 2d ago

United States

Full time

J-84097

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do

Manage event registration and attendee communications, ensuring participants have a seamless experience before, during, and after each event.

Coordinate attendee logistics, including hotel accommodations, room blocks, transportation, VIP requests, speaker arrangements, and special accommodations.

Support the design, testing, and ongoing management of event registration websites and online attendee experiences using Cvent.

Create and distribute event communications and materials, including registration updates, FAQs, agendas, name badges, rooming lists, and event documentation.

Monitor registration, attendance, and housing data while producing reports and insights to help drive successful event outcomes.

Partner with clients, hotels, suppliers, and internal teams to ensure all event details are delivered accurately and on schedule.

Manage attendee-related financial processes, including registrations, refunds, supplier invoices, payment tracking, and event reconciliations.

Coordinate event materials, gifting programs, shipping logistics, and other operational needs to support successful program execution.

Participate in client and project meetings, providing updates, recommendations, and support throughout the planning lifecycle.

Support onsite event operations and contribute to process improvements, special projects, and other initiatives that enhance the attendee experience.

What We're Looking For

2+ years of professional experience supporting meetings and events.

Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.

Excellent communication and interpersonal skills, with the confidence to work with clients, vendors, and teams across all levels of an organization.

Detail-oriented with the ability to produce accurate work and meet deadlines in a fast-paced environment.

Flexible and adaptable, with a positive attitude and the ability to navigate changing priorities.

Proficiency in Microsoft Office, including Word and Excel.

Experience with event technology platforms such as Cvent, particularly attendee registration and event management tools, is a plus.

Strong problem-solving skills and a commitment to delivering exceptional customer and attendee experiences.

A collaborative team player who is professional, proactive, and eager to contribute to successful events.

Location

United States

The US national base salary range for this position is from

$55 300,00 - $102 700,00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://experience100.ehr.com/LinkClick.aspx?fileticket=CjACTXO3wMk%3d&portalid=66)

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)

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