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Operations Manager

ManpowerGroup • West Des Moines, IA • 6h ago

Operations Manager-

(Insurance and Financial Solutions)

Job Type: Full-Time

Schedule: Monday through Thursday, 8:30 AM to 4:30 PM

Compensation: $25.00 per hour, with potential commission opportunities

Position Summary

We are seeking a detail-oriented and customer-focused operations manager with a property and casualty license

Operations Manager to join our insurance agency team. This role is responsible for supporting daily office operations, providing exceptional client service, assisting with policy servicing, and contributing to agency growth through cross-selling opportunities and marketing support. The ideal candidate will be organized, proactive, and comfortable working in a fast-paced environment.

Key Responsibilities

Answer incoming phone calls and provide outstanding customer service to clients.

Service existing auto and property insurance policies.

Make outbound service-related calls to clients regarding policy needs and updates.

Identify coverage gaps and cross-sell additional insurance products and services when appropriate.

Observe potential insurance needs not currently covered and coordinate follow-up opportunities with agency leadership.

Assist with paperwork and administrative tasks related to variable insurance and financial products.

Support the marketing team with special projects, campaigns, and agency initiatives as needed.

Maintain accurate client records and ensure timely completion of administrative tasks.

Assist in maintaining efficient office operations and a positive client experience.

Qualifications

Active Property & Casualty (P&C) License required at the time of hire.

Previous insurance agency or customer service experience preferred.

Strong communication and interpersonal skills.

Excellent organizational skills and attention to detail.

Ability to multitask and manage priorities effectively.

Proficiency with computer systems and office software.

Positive attitude and a commitment to delivering exceptional customer service.

Benefits

Competitive hourly pay of $25.00 per hour

Commission earning potential

Consistent weekday schedule with Fridays off

Opportunity to grow within a professional insurance agency environment

If you are a motivated professional with an active P&C license and a passion for customer service and insurance operations, we encourage you to apply.

Are you Interested?

Stop your job search and apply today! A recruiter will be in touch within 24 hours.

Share this job with friends and family and earn dollars with every successful hire.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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