Guest Experience Specialist

Marriott • Charlotte, NC • 1h ago

Additional Information Open availability preferred

Job Number 26113226

Job Category Rooms & Guest Services Operations

Location 800 W Arrowood Rd, Charlotte, North Carolina, United States, 28217 VIEW ON MAP (https://www.google.com/maps?q=800%20W%20Arrowood%20Rd%2C%20Charlotte%2C%20North%20Carolina%2C%20United%20States%2C%2028217)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: $16.00-$16.00 per hour

Tip Eligible: Y

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

Room Attendant

Marriott • Charlotte, NC • 1h ago

Retail & Hospitality

Additional Information Job Number 26113797 Job Category Housekeeping & Laundry Location 201 E Trade St, Charlotte, North Carolina, United States, 28202 VIEW ON MAP ( https://www.google.com/maps?q=201%20E%20Trade%20St...

1h ago

Go to Apply

Guest Service Support Expert

Marriott • Charlotte, NC • 1h ago

Management & Administrative

Additional Information Free parking, discounted employee meals, open availability preferred Job Number 26113897 Job Category Food and Beverage & Culinary Location 100 W Trade St, Charlotte, North Carolina, United Sta...

1h ago

Go to Apply

Construction Intern

ENFRA • Charlotte, NC • 2h ago

Trucking & Construction

About Us At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions....

2h ago

Go to Apply

Accounting Manager

Robert Half • Charlotte, NC • 5h ago

Finance, Accounting & Banking

Description We are looking for an Accounting Manager to support a small business environment through a Contract position based in Charlotte, North Carolina. This role is well suited for a hands-on, detail-oriented accoun...

5h ago

Go to Apply

Account Manager

Vestis Services • Charlotte, NC • 5h ago

Management & Administrative

Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focus...

5h ago

Go to Apply

Finance Manager

Robert Half • Charlotte, NC • 9h ago

Finance, Accounting & Banking

Description We are looking for a Finance Manager to provide hands-on financial leadership for a healthcare-related organization in Charlotte, North Carolina. This Long-term Contract opportunity is ideal for a detail-orie...

9h ago

Go to Apply

Director, Logistics Finance

Honeywell • Charlotte, NC • 9h ago

Finance, Accounting & Banking

The Director, Logistics Finance, serves as the senior finance partner to the enterprise Logistics organization, providing strategic financial leadership across freight, transportation, warehousing, distribution centers,...

9h ago

Go to Apply

Operations Manager

Raising Cane's • Concord, NC • 9h ago

Management & Administrative

Company Description Initial hiring pay range (based on location, experience, etc.): $21.50 / hour + BONUS At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Kno...

9h ago

Go to Apply

Senior Manager, Healthcare Strategy & Finance

Forvis Mazars, LLP • Charlotte, NC • 9h ago

Hospital & Medical

Description & Requirements The Finance & Strategy Healthcare Consulting team empowers healthcare leaders to deliver quality care, invest in growth, and address workforce challenges-all while meeting the unique ne...

9h ago

Go to Apply

Asset Backed Finance Portfolio Manager

Fifth Third Bank, N.A. • Charlotte, NC • 10h ago

Finance, Accounting & Banking

Charlotte, NC Full time R72139 Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: T...

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)