Customer Service Representative

Robert Half • Albuquerque, NM • 10h ago

Description We are looking for a Customer Service Representative to support customer outreach and service operations. This long-term contract opportunity is well suited for someone who communicates clearly, works comfortably in a remote setting, and can manage frequent phone-based interactions with accuracy and consistency. The role involves handling high-volume outbound and customer service calls, documenting information carefully, and delivering a positive experience during each interaction.

Responsibilities:

Place a large number of outbound calls each day while maintaining a detail-oriented and customer-focused approach.

Respond to customer questions, provide accurate information, and guide callers through next steps as needed.

Enter and update customer details, order information, and call outcomes with a high level of accuracy.

Maintain consistent communication standards by listening carefully and addressing concerns effectively.

Work independently in a remote environment while meeting productivity and quality expectations.

Use employer-required equipment setup standards, including a wired internet connection and approved computer accessories, to ensure reliable performance.

Support order-related activities and general customer service tasks across inbound and outbound interactions. Requirements - Prior experience in customer service, call center operations, telemarketing, sales, or outbound calling is preferred.

Ability to handle frequent outbound phone activity with confidence and professionalism.

Strong verbal communication skills with the ability to actively listen and respond clearly.

Solid data entry and detail management skills for accurate recordkeeping.

Comfort working independently in a remote work environment.

Must have access to a laptop or desktop computer, headset, ethernet cable, and dependable high-speed internet service.

A hardwired internet connection is required; wireless internet alone is not acceptable for this position.

Ability to successfully complete all candidate screening requirements. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Go to Apply

Enrollment Manager (Sales Manager)

Cengage Group • Albuquerque, NM • 3d ago

Management & Administrative

Illinois, USA United States Full time R2026-1077 We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We...

3d ago

Go to Apply

General Manager

The Honey Baked Ham Company, LLC • Albuquerque, NM • 3d ago

Management & Administrative

26-117 Job Description The best General Managers are the ones who think like owners... ...and that's how we treat them. We encourage creativity in hiring great associates, in marketing HoneyBaked and in community outreac...

3d ago

Go to Apply

Sr. Operations Research Analyst

System One • Kirtland AFB, NM • 5d ago

Management & Administrative

Job Title: Sr. Operations Research Analyst Location: Kirtland AFB, New Mexico Type: Contract To Hire Compensation: $120,000 - $130,000 Work Model: Onsite Hours: 40 hrs a week Clearance: TS/SCI Responsibilities Formulate...

5d ago

Go to Apply

Front End Service Team Trainer

Walmart • Albuquerque, NM • 5d ago

Management & Administrative

Hourly Wage: $17 - $30 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addition...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)