Back to Jobs search

RESIDENTIAL CARE TEAM SUPERVISOR/EXPERT

State of Arkansas • Conway, AR • 5d ago

Date: Sep 3, 2026

Req ID: 59636

Location:

Conway, AR, US, 72032

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $47,396.96

Position Number: 22097618

County: Faulkner

Posting End Date: September 11, 2026

Conway Human Development Center 150 E. Siebenmorgen Rd. Conway, AR 72032

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series:Residential Care - Competitive

Classification:Residential Care Team Supervisor/Expert

Class Code:PRC06C

Pay Grade:SGS05

Salary Range:$47,397 - $70,148

Job Summary

The Residential Care Team Supervisor/Expert is responsible for overseeing the daily operations of a residential care facility, ensuring high-quality services and a safe, supportive environment for residents. This position provides leadership, supervision, and guidance to direct care staff while ensuring compliance with Arkansas state regulations and policies. The role requires strong leadership, problem-solving, and communication skills to effectively manage personnel, resolve resident concerns, and maintain operational efficiency.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Supervise, train, and evaluate direct care staff to ensure high standards of resident care and facility operations. Oversee the implementation of individualized care plans tailored to residents' medical, social, and emotional needs. Monitor resident well-being and coordinate services with healthcare providers, therapists, and caseworkers. Respond to resident concerns, grievances, and emergency situations in a timely and effective manner. Ensure the facility operates in compliance with Arkansas health and safety regulations, Medicaid requirements, and agency policies. Conduct regular inspections and audits to maintain a clean, safe, and efficient living environment. Maintain accurate records, documentation, and reports related to resident care, staff performance, and incident management. Provide guidance and support in behavioral interventions, crisis management, and de-escalation techniques. Serve as the point of contact during emergencies, including medical incidents, behavioral issues, and facility-related concerns. Mediate and resolve conflicts between residents, staff, and external stakeholders professionally and fairly.

Knowledge and Skills

Strong ability to motivate, supervise, and mentor direct care staff. Effective decision-making and problem-solving skills to effectively manage daily operations. Experience with staff scheduling, conflict resolution, and personnel development. Ability to assess resident needs and develop personalized care plans. Knowledge of behavioral health interventions and trauma-informed care principles. Familiarity with Arkansas state laws, Medicaid policies, and federal residential care regulations. Ability to maintain accurate records and prepare reports in compliance with agency policies. Strong verbal and written communication skills for interacting with staff, residents, and stakeholders. Ability to respond effectively to emergency situations and implement crisis de-escalation techniques. Experience handling challenging behaviors and resolving resident/staff conflicts.

Minimum Qualifications

At least three years of experience in social services, behavioral health, healthcare, psychology or a related field, including at least one year in a leadership capacity.

Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Little Rock

Similar Jobs

1st Shift Part Time Seasonal Warehouse Associate - $15.50 per hour!

Scholastic • Maumelle, AR • 5h ago

Manufacturing & Warehouse

Maumelle, Arkansas Part time R15748 Job Description: Join us and help us create lifelong readers! Position: Warehouse Associate - Part Time Seasonal 1st Shift Hours 7 am to 1:30 pm - Monday through Friday Hourly Rate - $...

5h ago

Go to Apply

Finance Analyst

Uniti • North Little Rock, AR • 15h ago

Finance, Accounting & Banking

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and superior network capa...

15h ago

Go to Apply

Accounting Clerk

Camping World • Sherwood, AR • 22h ago

Finance, Accounting & Banking

Camping World is seeking an Accounting Clerk to join our growing team. The Accounting Clerk will help support the dealership with various accounting related tasks. What You'll Do: Review Deal Paperwork for thoroughness a...

22h ago

Go to Apply

Cashier

Pilot Company • North Little Rock, AR • 23h ago

Retail & Hospitality

Company Description Pay Rates Starting between: $11.60 - $15.70 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

23h ago

Go to Apply

Urgent Care Nurse Practitioner

Included Health • Part-time • Arkansas • 2d ago

Hospital & Medical

We're seeking board certified Nurse Practitioners licensed in Arkansas AND other state(s) with broad clinical expertise and a passion for improving healthcare access and quality. In this role, you'll deliver virtual comp...

2d ago

Go to Apply

Retail Stocking Associate - Part Time

Burlington • North Little Rock, AR • 3d ago

Retail & Hospitality

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you...

3d ago

Go to Apply

Site Supervisor

Allied Universal • North Little Rock, AR • 4d ago

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

4d ago

Go to Apply

Physician- Geriatric Research Director- GRECC

Veterans Affairs, Veterans Health Administration • North Little Rock, AR • 4d ago

Hospital & Medical

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP applica...

4d ago

Go to Apply

FOREST RANGER SUPERVISOR/EXPERT

State of Arkansas • North Little Rock, AR • 4d ago

FOREST RANGER SUPERVISOR/EXPERT Date: Sep 4, 2026 Req ID: 59687 Location: North Little Rock, AR, US, 72117 Category: ARKANSAS AGRICULTURE DEPT Anticipated Starting Salary: 57,351 Position Number: 22088608 County: Pulaski...

4d ago

Go to Apply

Facility Housekeeper

U-Haul • Sherwood, AR • 5d ago

Retail & Hospitality

Sherwood, Arkansas Moonlighter R254849 Location: 8621 Warden Rd, Sherwood, Arkansas 72120 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you organized and proactive? Do you have a...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)