Medical Assistant Associate
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Job Summary
Our Dermatology team is seeking a patient-focused, team-oriented Medical Assistant to join a high-performing clinic known for excellence in patient care, education, and research. As part of a busy practice managing complex dermatologic conditions, the Medical Assistant plays a vital role in supporting providers, enhancing the patient experience, and ensuring efficient clinical operations. We are looking for a driven, adaptable professional who thrives in a collaborative environment, demonstrates a commitment to exceptional patient care, and is eager to contribute to our shared mission of advancing patient care, education, and research while upholding our tradition of clinical excellence.
Responsibilities*
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
Patient Intake:
Responds to general patient inquiries about clinic operations within their scope of practice.
Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned.
May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.).
Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate.
Patient Care:
Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency.
Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines.
Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures.
Quality Control testing of POC equipment.
May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice.
Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines.
Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA).
Queue and pend medication renewals.
Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines.
Observes patient status, report changes, and document accordingly.
Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request.
Informs patients of normal test results within their scope of practice.
Documents into MiChart within scope of practice.
Administrative and Clinical Workflow Support:
Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies.
Medical Assistant Associate
Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind.
Cleans, stocks, and organizes clinic spaces (exam and supply rooms),
Maintains inventory and may manage PAR levels when appropriate.
Processes forms and in basket messages through MiChart.
May assist with prescription or procedure prior authorizations within scope of practice.
Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately.
Transport and prepares surgical instruments for sterile processing.
Supports orientation and/or shadowing opportunities as assigned.
Participate in regulatory readiness processes.
Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MiChart upgrades, or operational meetings)
Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty.
Perform other related duties within scope of practice as assigned.
SUPERVISION RECEIVED
General supervision is received from Administrative Manager, Medical Director, or Nurse Manager.
PHYSICAL REQUIREMENTS
This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients.
Required Qualifications*
High school diploma or GED.
Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years).
Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.
Desired Qualifications*
Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years).
Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA).
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
Work Schedule
8-hour shifts, Monday- Friday with possible overtime to ensure continuation of patient care as directed by management. May be expected to cover other Dermatology locations on as needed basis.
Work Locations
Main location Taubman Medical Dermatology Ambulatory Care Unit (onsite) floor 1, lobby B same ancillary location
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
282482
Working Title
Medical Assistant Associate
Job Title
Medical Assistant Associate
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM Derm Taubman Facility
Posting Begin/End Date
9/03/2026 - 9/10/2026
Salary
$44,553.60 - $64,688.00
Career Interest
Patient Care Services
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