Inside Sales/Key Accounts Manager

Robert Half • Rosedale, MD • 1h ago

Description

We are looking for a detail-oriented, sales driven Key Accounts Manager to join our team in Maryland which is stable and growing at a rapid pace. This position ideal for someone who enjoys balancing customer support, order coordination, and hands-on operational tasks in a fast-moving onsite environment. In this role, you will help keep orders accurate, deliveries organized, and customer relationships strong while working closely with several internal departments. Candidates who bring strong communication skills, a service mindset, and the ability to adapt quickly will thrive in this position.

Responsibilities:

Process customer orders with a high level of accuracy, ensuring pricing, purchase order details, and related information are entered correctly in the company system.

Prepare items for customer pickup by selecting and organizing requested products efficiently and carefully.

Arrange delivery schedules and coordinate driver routing to support timely next-day service and smooth order fulfillment.

Follow up with customers regarding shipment status, delivery confirmation, and overall satisfaction to maintain a positive service experience.

Work cross-functionally with warehouse, shipping, logistics, production, sales, and credit teams to resolve issues and keep daily operations moving.

Identify opportunities to strengthen customer relationships by recommending additional products or services that align with client needs.

Maintain organized records in Oracle-based and CRM systems to support order visibility, communication, and account management.

Assist with physical order handling as needed, including moving items up to 25 pounds in support of branch operations.

Requirements

At least 2 years of experience in customer service, order entry, operations support, or a similar fast-paced role.

Proven ability to manage multiple priorities while maintaining strong accuracy and attention to detail.

Experience working with order management, Oracle-based platforms, SAP, CRM tools, or related business systems.

Strong communication skills for handling customer interactions by phone and email in a clear and detail-focused manner.

Comfortable collaborating with both office and warehouse teams in a hands-on operational setting.

Ability to support delivery coordination, scheduling activities, and changing daily demands with a flexible approach.

Sales-oriented mindset with the confidence to build customer relationships and identify account growth opportunities.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Go to Apply

AP Clerk

Aston Carter • Marriottsville, MD • 5h ago

Management & Administrative

5h ago

Go to Apply

AP Clerk

Aston Carter • Marriottsville, MD • 5h ago

Management & Administrative

Accounts Payable Specialist Job Description We are seeking a diligent and detail-oriented Accounts Payable Specialist to join our accounting team. This role involves managing vendor invoices, ensuring compliance with acc...

5h ago

Go to Apply

Warehouse Clerk

Ryder System • Aberdeen, MD • 8h ago

Management & Administrative

Position Description Ryder is immediately hiring a Permanent Full Time Warehouse Clerk in Aberdeen, MD Warehouse Positions Pay Weekly Hourly Pay $19.67 per hour Apply Here with Ryder Today Click here to see and hear it f...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)