Operations Manager

CVS Health • Needham, MA • 1h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 10/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Advanced Associate, Customer Service (Quality & Training) - Hourly

Pearson • Boston, MA • 20min ago

Management & Administrative

Under the direction of the Supervisor, Training and Quality, the Quality & Training Coordinator is responsible for Operations training and documentation, coaching employees, monitoring calls/chats/emails for quality,...

20min ago

Go to Apply

Operations Management Program Director

Sevita • Attleboro, MA • 1h ago

Management & Administrative

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved...

1h ago

Go to Apply

Operations Manager

CVS Health • Rockland, MA • 1h ago

Management & Administrative

1h ago

Go to Apply

Operations Manager

CVS Health • Uxbridge, MA • 1h ago

Management & Administrative

1h ago

Go to Apply

Operations Manager

CVS Health • West Roxbury, MA • 1h ago

Management & Administrative

1h ago

Go to Apply

DC Operations Manager

Home Depot • Boston, MA • 1h ago

Management & Administrative

Position Purpose: The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manag...

1h ago

Go to Apply

Manager, Medicaid Value-Based Care Operations

CVS Health • Boston, MA • 1h ago

Management & Administrative

1h ago

Go to Apply

LGBTQIA+ Center Operations & Engagement Manager LGBTQIA Center

Boston University • Boston, MA • 1h ago

Management & Administrative

LGBTQIA+ Center Operations & Engagement Manager LGBTQIA Center Job Description LGBTQIA+ Center Operations & Engagement Manager LGBTQIA Center Category Charles River Campus --> Professional Job Location Boston,...

1h ago

Go to Apply

Program Management & Operations Integration Director

Celestica • Boston, MA • 1h ago

Management & Administrative

Req ID: 139234 Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US Summary Integral part of due diligence process with M&A including participating in the decision of whether or not to...

1h ago

Go to Apply

Administrative Assistant

Robert Half • Cambridge, MA • 2h ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to support daily office operations for a real estate and property organization in Cambridge, Massachusetts. This is a Contract position suited for...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)