Summary The position is located at the Jesse Brown VA Medical Center under Physical Medicine and Rehabilitation (PM&R) Service. The incumbent has full responsibility for the administrative management of the PM&R Service and its sections including Acupuncture, Chiropractic Medicine, Occupational Therapy (OT), Physiatry (Physical Medicine & Rehabilitation Physicians), Physical Therapy (PT), and the Prosthetic and Orthotic Laboratory. This includes care in home inpatient and outpatient settings at CBOCs. Responsibilities Duties Include but Not Limited To: Assigning and reviewing work, evaluating and coaching staff, recommending hiring, promotions, awards, and disciplinary actions and overseeing leave, scheduling, and pay administration for all pay plans. Works with the Human Resources Office to revises/develop position descriptions, performance standards, and functional statements in compliance with VA policy, ensures effective communication of management policies and goals, addresses labor and personnel issues and coordinates all personnel actions with HR. Provides training, guidance, and resolution of personnel-related conflicts, and assumes responsibility for accurate and timely staff orientation. Interprets VA regulations, rules, directives, and professional standards to implement policies and procedures governing these programs and ensures that all employees involved are educated for the implementation of these publications. Analyze medical center policies, directives and guidelines, and the priorities of the Chief, PM&R Service, Chief of Staff, Director other top management and outside organizations and for communicating this information to PM&R Service personnel. Coordinates with appropriate authorities (other services, VACO/Headquarters, TJC, Regional Counsel, Medical Schools, etc.) to assure optimal programmatic operation and compliance with guidelines. Responsible for comprehensive resource management for the PM&R Service, including financial planning, budget execution, contracting, purchasing, equipment/supplies management, technology modernization, and environment and space utilization. Oversee the development and management of annual service budgets, monitors all expenditure and resource utilization, prepares budget justifications, and ensures fiscal responsibility in collaboration with Fiscal Service and Chief of Staff. Serves as the liaison for departmental relocations, expansion, construction, and remodeling projects, continuously assessing and projecting space and equipment needs. Serves as the principal representative and customer service advocate for the PM&R Service. Investigate and respond to patient complaints, PATS-R reports, Congressional and OIG inquires, and incidents with potential impact on public relations. Work Schedule: Monday-Friday Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PD253190 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: assigning and reviewing work, evaluating and coaching staff, recommending hiring, promotions, awards, and disciplinary actions, and overseeing leave, scheduling, and pay administration; responsible for financial planning, budget execution, contracting, purchasing, equipment/supplies management; analyzing policies, directives and guidelines for the service. You will be rated on the following Competencies for this position: Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is mainly sedentary with little need for physical exertion. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
