Overview
Microsoft Overview
Microsoft Cloud Operations + Innovation (CO+I) builds and operates the infrastructure powering the world's largest online services. CO+I delivers global-scale datacenters and services with a focus on operational excellence, security, compliance, and environmental responsibility. Our mission centers on empowering every person and organization to achieve more while cultivating a workplace rooted in respect, integrity, accountability, and inclusion.
Role Overview
Drives campus-based delivery solutions. Reviews engineering documentation/designs, site, and building plans by examining and analyzing technical information. Facilitates the delivery of metro-based/campus projects by making timely data-based decisions in partnership with the local project team and key stakeholders. Oversees timely execution of all procurement activities associated with resourcing and materials necessary for delivering program(s) on time and within project budget forecasts. Assists with creating and reporting on project progress regarding scope, schedule, standards, and budget. Attends and advises during scheduled owner/architect/contractor and other project meetings. Collaborates and contributes needed technical knowledge to internal teams and GC/Subcontractors to maintain the corporate vision and goals for the project. Represents Microsoft as a safety leader and advocate on all Campus/Metro construction programs, ensuring adherence to safety standards and regulatory requirements to ensure compliance and aggressive management of risk. Communicates risk mitigation goals and develops metrics, dashboards and/or scorecards to track, communicate, and drive progress. Advises and monitors the performance of vendors and/or contractors, ensuring compliance with contracts and prior audit results.
Capabilities & Skills
Analytical Skills - The ability to review quantitative or conceptual problems and situations to draw appropriate and valid conclusions from data presented. This includes analyzing data to determine the most significant elements, identify common elements and themes in situations and actions, and recognize cause and effect relationships.
Compliance Management - The ability to supervise and observe the organization's conformity to various standards, procedures, rules, and regulations.
Project Quality Assurance - Knowledge of and the ability to apply systematic and continuing processes of making sure that the project is meeting specified requirements.
Quality Assurance - Knowledge of and the ability to follow systematic and continuing processes of checking to see whether a product, service, or process is meeting specified requirements. This includes knowledge of quality measurements and defined standards.
Regulatory Compliance - Knowledge of the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to local and/or international governing bodies and organizations, both internally and externally.
Risk Analysis - Knowledge of Risk Management and Analysis, the process of measuring, or assessing risk and then developing strategies to manage the risk. This may include the ability to identify or develop strategies to transfer the risk to another party, avoid the risk, reduce the negative effect of the risk, and accept some or all of the consequences of a particular risk.
Construction Planning and Logistics
Construction - Knowledge of materials, methods, and the tools involved in the construction, repair, and engineering of buildings, houses, or other structures such as highways, roads, and bridges.
Construction Consulting - The ability to provide management, risk-based advisory, dispute resolution and strategic communications services across all construction and engineering.
Construction Management - Knowledge of specialized, project management techniques to oversee the planning, design, and construction of a project, from its beginning to its end.
Construction Planning - The ability to plan how the team will manage and execute a construction project.
Construction Processes - Knowledge of the design process (creating the description of a new facility, usually represented by detailed plans and specifications) and the construction planning process (identifying activities and resources required to make the design a physical reality).
Scope Management - The ability to manage scope over the course of a project, including determining which changes are essential, estimating their impact on the project, ensuring that changes do not expand scope beyond acceptable levels, and keeping a change record to track progress.
Managing Vendor and Stakeholder Relationships
Conflict Resolution - The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.
Incident Handling - The ability to lead and direct others in the process of resolving escalated problems through communication.
Influence Others - The ability to garner support for initiatives by gaining the respect of others and inspiring trust and confidence.
Negotiation - The ability to achieve mutually satisfying agreements in negotiations with others by listening to their objectives, acting as the company's representative to effectively communicate the company's objective, and seeking common ground and collaborative solutions.
Team Facilitation - The ability to lead and orchestrate cross-functional teams to complete objectives. This includes the skills of communicating and collaborating with others, leveraging resources and tools, and coordinating processes.
Vendor Management - Knowledge of the process through which products and services are purchased for use by the corporation and the ability to identify, select, and manage vendors and suppliers who provide products and services to the company. This includes knowledge of the development of RFI's and RFP's and the ability to incorporate necessary technical requirements into contracts.
Project Management and Judgement
Change Management - The ability to define and implement procedures and/or technologies to deal with changes in the environment. This may include adapting to change, controlling change, and/or affecting change.
Decision Making - The ability to make decisions in a fast-paced, rapidly changing environment. This includes the ability to define, diagnose, and determine an appropriate resolution, recommendation, or decision while considering alternatives and factors (e.g., resources, costs, tradeoffs).
Incident Management - The ability to identify, record, classify and apply a structured response process to manage incidents until the affected service is restored. Includes knowledge of the progression of an incident through occurrence of the incident, detection of the incident, diagnosis of the cause of failure, repair of the problem, recovery of the problem back to the live infrastructure and restoration of the service.
Multitasking - The ability to process and attend to multiple @types of information and/or perform multiple tasks simultaneously.
Problem Solving - The ability to identify problems and review related information to develop and evaluate options and implement solutions.
Project Management - Knowledge of and the ability to carry out the process of planning, organizing, and managing tasks and resources to accomplish a well-defined objective. This includes the ability to manage and provide project deliverables, optimize the contribution of the people involved, and assess the impact of project decisions on quality, productivity, schedules, cost, performance, etc.
Project Planning - The ability to manage a project schedule, defining and sequencing activities, estimating activity durations, and developing and controlling the schedule.
Vendor Selection and Evaluation - The ability to evaluate and select vendors who meet specifications and requirements. This includes knowledge of the development of RFI's and RFP's and the ability to incorporate necessary technical requirements into contracts.
Other:
Creativity - The ability to apply ingenuity, inventiveness, and imagination to the inclusive design and construction of a product, service, program, or initiative.
Oral Communication - The ability to make a verbal message understood and to receive/understand messages during in-person or remote (e.g., telephone) interactions.
Presentation Skills - The ability to prepare effective presentations in content and function, and to speak competently to the level of the audience.
Responsibilities
Responsibilities
Budget and Controls - Monitors the approved project budget, provides oversight, and suggests necessary adjustments for project controls (e.g., Project Expenditure Request (PERs), Professional Services Request (PSRs), Change Orders, Pay Applications, etc.).
Change Management - Partners with the Internal Cloud Operations + Innovation (CO+I) and other Microsoft key stakeholders (e.g., Commercial Software Engineering [CSE], and Real Estate & Facilities [RE&F], etc.) and shares updated process flow information with the project team to ensure new processes are being followed that increase program cost savings and improve overall cycle-time and efficiencies.
Coordination - Attends and advises during scheduled owner/architect/contractor and other project meetings, advocating for safe and secure security-first mindset during project planning.
Drives Results - Facilitates the delivery of metro-based/campus projects (e.g., new construction and/or retrofits) by making timely data-based decisions in partnership with the local project team and key stakeholders. Champions team and project goals, adhering to business processes, engaging vendor relationships when/where applicable, and fostering positive cross-group collaboration efforts aligned to the program strategy, milestone delivery, and core values and priorities (Safety, Security, Quality, Schedule, Cost).
Financial Acumen - Creates and applies best practices to identify and incorporate cost-effective solutions for the strategic and tactical delivery of a construction project. Applies influence, strategy, and decision-making to drive solutions, schedules, and manages change with clients, sponsors, and vendors.
Goal Alignment
Collaborates and contributes needed technical knowledge to internal teams (e.g., Engineering, Operations, Center for International Social Science Research [CISSR], Commercial Software Engineering [CSE], Legal, Project Controls, etc.) and General Contractors/Subcontractors to maintain the corporate vision and goals for the project.
Managing Resources
Oversees timely execution of all procurement activities associated with resourcing and materials necessary for delivering program(s) on time and within project budget forecasts. Evaluates resources and ensures adequate staffing and materials for job completion.
Project Management
Drives campus-based delivery solutions (e.g., new or retrofit data center facilities). Analyzes technical information and provides recommendations to support solutions. Assists campus teams in establishing goals for project teams, assigning responsibilities, measuring performance, and seeking and delivering feedback to achieve timely results that prioritize security in documentation, design, and/or execution.
Project Tracking
Assists with creating and reporting on project progress regarding scope, schedule, standards, and budget.
Risk Mitigation
Communicates risk mitigation goals and develops metrics, dashboards and/or scorecards to track, communicate, and drive progress. Suggests actions to support organizational and national safety and security goals.
Safety and Regulation
Represents Microsoft as a safety leader and advocate on all Campus/Metro construction programs, ensuring adherence to safety standards and regulatory requirements (e.g., Occupational Safety and Health Administration [OSHA], or equivalent) to ensure compliance and aggressive management of risk. Conducts routine safety program, security, project, and contractor audits, and performs and participates in incident investigations.
Technical Acumen
Reviews engineering documentation/designs, site, and building plans by examining and analyzing technical information. Identifies potential risks/gaps and provides recommendations to project teams that mitigate risk, and improve overall constructability, ensuring solutions adhere to security core priorities and guidelines. Aligns project/program delivery with execution procedures and standards, and ensures alignment with organizational standards and commitments.
Vendor Management
Advises and monitors the performance of vendors and/or contractors, ensuring compliance with security policies, non-disclosure agreements, contracts, and prior audit results. Reviews vendor performance relative to cash flow and budget summaries (with the cost management team) and clarifies those reports in presentations to the delivery and executive teams.
Vendor Selection
Reviews and approves vendor scope of work, design review of site and building plans, pay-application, and invoices.
Qualifications
Required/minimum qualifications:
Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years related experience OR equivalent experience.
Additional or preferred qualifications:
Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience OR equivalent experience.
12+ years experience working on data center projects.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
COICareers
EPCCareers
Construction Project Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)
