Customer Service Associate

Walgreens • Hendersonville, TN • 5h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

Customer Account Manager 2

UKG • Nashville, TN • 4h ago

Management & Administrative

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workfo...

4h ago

Go to Apply

Senior National Account Manager

Indeed • Nashville, TN • 4h ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

4h ago

Go to Apply

Senior Principal Technical Program Manager - Supply Chain Operations

Oracle • Nashville, TN • 7h ago

Management & Administrative

Job Description We are seeking a highly experienced Senior Principal Technical Program Manager (TPM) to lead complex customer engagements within our global Supply Chain Operations organization. This strategic role sits a...

7h ago

Go to Apply

Sr. Consultant, Business Performance Partner - Global Supply Chain

Cardinal Health • Nashville, TN • 7h ago

Management & Administrative

US-Nationwide-FIELD Full time 20186431 Job Summary We're seeking a Senior Consultant, Business Performance Partner to support Global Supply Chain transformation initiatives. This individual will leverage project manageme...

7h ago

Go to Apply

Principal Program Manager - LV Operations

Oracle • Nashville, TN • 8h ago

Management & Administrative

Job Description Job Description Oracle Cloud Infrastructure (OCI) is seeking a Principal Program Manager (IC5) to lead the PMO and delivery-operations model for strategic low-voltage (LV) infrastructure programs supporti...

8h ago

Go to Apply

Telephonic Case Manager

Sedgwick • Nashville, TN • 10h ago

Management & Administrative

US Telecommuter Full time R77490 By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to...

10h ago

Go to Apply

Cyber & Tech Risk Marketing Senior Manager

PwC • Nashville, TN • 15h ago

Management & Administrative

The Opportunity As a Cyber & Tech Risk Marketing Senior Manager, you will focus on developing and executing strategic marketing initiatives to drive revenue growth and enhance brand visibility within our Internal Fir...

15h ago

Go to Apply

Project Manager, Entry Level

ARCO • Nashville, TN • 1d ago

Management & Administrative

ABOUT YOU Are you a passionate problem solver? Do you act with integrity and hold yourself and others to the highest standard? Are you looking for an opportunity to accelerate your career trajectory and collaborate with...

1d ago

Go to Apply

Account Manager

Driveline • Goodlettsville, TN • 1d ago

Management & Administrative

Account Manager Date Posted: 08/28/2026 Apply ( https://auto-scheduler.com/drivelinecareers/index.php/Contact/index/1767749 ) Employee Type: Full Time Location: Goodlettesville, TN Pay Rate: $60000 / year Date Posted: 08...

1d ago

Go to Apply

Staffing Account Manager

CAI • Nashville, TN • 1d ago

Management & Administrative

Staffing Account Manager Req number: R8428 Employment @type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)