Senior Director National Retail

Acosta Group • Tampa, FL • 2h ago

DESCRIPTION

The Senior Director, National Retai l t is responsible for leading the Retail Business Manager organization supporting JM Smucker's dedicated retail field team. This leader serves as the primary bridge between Retail Operations, JM Smucker Sales Leadership, and Acosta leadership to ensure retail execution strategies translate into measurable business results.

The role is accountable for developing and leading a high-performing team, driving business performance, influencing client priorities, and transforming retail insights into actionable recommendations that improve sales, execution, and customer outcomes.

Success in this role is measured by the team's ability to deliver business results, build trusted client partnerships, identify growth opportunities, and translate retail execution into meaningful value for JM Smucker and Acosta.

RESPONSIBILITIES

Business Leadership & Client Partnership (40%)

Serve as a strategic business partner to JM Smucker Sales Directors and customer team leadership.

Identify business opportunities and risks impacting retail execution and sales performance.

Translate retail intelligence, performance trends, and marketplace insights into actionable business recommendations.

Lead business reviews and strategic discussions with internal and client stakeholders.

Drive alignment between retail execution priorities and customer objectives.

Key Outcome

Become the trusted business advisor for retail performance and execution strategy.

Team Leadership & Talent Development (35%)

Lead, coach, and develop a team of Retail Business Managers.

Establish clear expectations, accountability, and performance standards.

Recruit, onboard, and develop future leaders within the organization.

Foster a culture focused on collaboration, ownership, continuous improvement, and results.

Create development plans that strengthen business acumen, client management, and strategic thinking.

Key Outcome

Build a highly engaged team capable of independently leading strategic business initiatives.

Business Performance & Strategic Planning (15%)

Monitor key retail performance indicators and business trends.

Lead root cause analysis to identify performance opportunities and business challenges.

Develop action plans that improve execution, distribution, merchandising, and promotional effectiveness.

Partner with retail operations and sales leadership to ensure successful implementation.

Key Outcome

Deliver measurable business improvements and proactive solutions.

Data & Insights Leadership (10%)

Utilize business reporting and analytical tools to support decision-making.

Ensure team members leverage data effectively when developing recommendations.

Partner with analytics and reporting resources to identify opportunities and trends.

Convert complex data into concise business stories and actionable insights.

Ability to evaluate and apply emerging technologies, including AI, to improve team effectiveness, business processes, and client outcomes.

Key Outcome

Translate complex retail data and field insights into clear business recommendations that influence decisions, prioritize actions, and improve client outcomes.

Critical Success Factors:

The ideal candidate demonstrates:

Required:

Leadership of managers or business professionals

Client relationship management

Strategic business planning

Cross-functional influence

Cosnumer Packaged Goods (CPG) experience

Executive communications skills

Change leadership

Preferred:

Retail operations experience

Category management experience

Sales strategy experience

Power BI and advanced business analytics experience

QUALIFICATIONS

Experience Requirement:

Bachelor's Degree (B.A.) from a four (4) year college or university, or fifteen (15+) years' or more related experience and/or training; or equivalent combination or education and experience required.

Ten (10+) years' experience in Project/People Management Required.

Knowledge in Retail Strategy preferred.

This position requires travel.

Knowledge, Skill and Ability Requirements:

Must demonstrate excellent interpersonal, organizational and sales skills.

Ability to use advanced functions of Microsoft (Power BI, Excel, Word, PowerPoint and Outlook)

Demonstrate superb oral/written communication skills and strong presentation skills. Effectively communicate with others.

Must have a valid driver's license or have means to adequate transportation to visit multiple Clients/Customers in assigned region/territory.

Ability to create positive working relationships, both internally and externally.

Great negotiation skills with Expert knowledge of Competitive Retail Strategy. Resolve complex problems.

Physical Requirements

Sit for extended periods (typically 6+ hours per day).

Use a computer, including keyboard and mouse, for prolonged periods.

Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds).

Reach, bend, or stoop occasionally to access files or office materials.

Maintain focus and attention for long periods of desk-based work.

Follow clear directions.

Perform repetitive motions (e.g., typing, clicking) consistently throughout the day.

DiscoverYourPath

ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $95000.00 - $120000.00

Company: Acosta Employee Holdco LLC

Req ID: 38353

Similar Jobs

Restaurant Leader (Manager) Trainee

7-Eleven • Parrish, FL • 10h ago

Retail & Hospitality

Restaurant Leader (Manager) Trainee Apply Now ( https://my7elevenhr.wd12.myworkdayjobs.com/Careers/job/Parrish-FL/Restaurant-Leader--Manager--Trainee\R26\5271/apply ) Save Job Job ID R26_5271 Location Parrish, Florida Ad...

10h ago

Go to Apply

Wireless Retail Sales Associate - W3418

OSL Retail Services • Wesley Chapel, FL • 1d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $16/hour base pay and uncapped commission! Employees earn $19/hour just hitting minimum expectations and top performers...

1d ago

Go to Apply

Wireless Retail Sales Associate - W0988

OSL Retail Services • Lutz, FL • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Mortgage Retail Sales Coordinator

Wells Fargo • Tampa, FL • 1d ago

Retail & Hospitality

About this role: Wells Fargo is seeking a Mortgage Retail Sales Coordinator (SAFE) in Consumer Lending as part of Home Lending. For additional information on this line of business, refer to the external Careers Site at w...

1d ago

Go to Apply

Restaurant Manager

Cracker Barrel • Wesley Chapel, FL • 1d ago

Retail & Hospitality

5636 Oakley Blvd., Wesley Chapel, Florida 33544-5304 Full time JR20096 They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keepi...

1d ago

Go to Apply

Lead Manufacturing Engineer - Night Shift - Bryan Dairy

Jabil • Saint Petersburg, FL • 1d ago

Retail & Hospitality

St. Petersburg/Tampa, FL Full time J2462642 At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 ye...

1d ago

Go to Apply

Retail Sales Consultant

AT&T • Saint Petersburg, FL • 2d ago

Retail & Hospitality

It's time to take your sales career to the next level. Every day, you'll be at the center of it all. Your goal? Create meaningful connections with every customer with your personalized sales expertise. Meeting sales targ...

2d ago

Go to Apply

Wireless Retail Sales Associate - W2229 PART-TIME

OSL Retail Services • Apollo Beach, FL • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Maintenance Tech III

Jabil • Saint Petersburg, FL • 2d ago

Retail & Hospitality

St. Petersburg/Tampa, FL Full time J2462194 At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 ye...

2d ago

Go to Apply

Lobby Attendant

Marriott • Saint Petersburg, FL • 2d ago

Retail & Hospitality

Additional Information Flexible Shift Job Number 26107533 Job Category Housekeeping & Laundry Location 501 5th Ave NE, St Petersburg, Florida, United States, 33701 VIEW ON MAP ( https://www.google.com/maps?q=501%205t...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)