Summary The Motor Vehicle Operator will provide transportation to Veterans and their registered care givers living in all parts of the James H. Quillen VA Medical Center's five state catchment area including rural areas, the William C. Talent Outpatient Clinic, Knoxville and all affiliated Community Based Outpatient Clinics. Responsibilities Duties include, but are not limited to, the following: Operates and performs operator preventive maintenance for a variety of patient transport vehicles Picks up and transports patients under nonemergency conditions from one location to another maneuvering assigned vehicle around sharp curves and corners or through narrow streets and roadways Assists patients and accompanying medical personnel in loading, unloading and securing wheelchair and litter patients Interacts in a courteous and respectful manner with a wide variety of people Operates passenger shuttle vans, panel vans, box trucks, or buses over a variety of routes and arrives at/departs from pick up and discharge points at scheduled times Plans the daily primary and alternate routes and knows applicable laws/restrictions pertaining to route Adheres to all State, local and installation traffic laws and ordnances Performs other duties as assigned Work Schedule: Full-Time, Monday through Friday, 8:00am to 4:30pm Recruitment & Relocation Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Designated Drug-Testing Position: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Pre-employment physical required Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications COMMERCIAL DRIVER'S LICENSE (SCREEN OUT): A current and valid state-issued Class B or higher Commercial Driver's License (CDL) with Passenger and Air Brake Endorsements is required for this position (and must possess at application). NOTE: We cannot accept photographs; therefore, please do not submit a copy of your CDL driver's license with your application package. If an interview is requested, you will be required to provide a copy of your current and valid state-issued Class B or higher Commercial Driver's License with Passenger and Air Brake Endorsements. NOTE: The person in this position must have or will complete CPR and First Aid Certification training. This is VA station provided training that will be administered at the VA campus upon hiring and will need to be recertified and maintained throughout employment in this position. PHYSICAL EFFORT AND WORK CONDITIONS: The driver is required to exert moderate physical effort in reaching, bending, turning, or moving hands, arms, feet, and legs to operate hand and foot controls, assist patients and passengers and load/unload cargo daily. The driver will be involved in moderate physical effort in the frequent handling of objects weighing up to 40 pounds. Moderate physical effort may be required in making couplings between vehicle and towed equipment because safety chains, tow bars, and hooks must be lifted and properly secured. The driver must be able to assist patients into and out of the vehicle, which involves physical exertion and frequent stooping or bending doors are manual therefore require effort for the driver to operate. Driver works mostly outside, is exposed to conditions with dirt and fumes, inclement weather and the possibility of cuts and bruises and broken bones as a result of accidents while driving or form falling objects when loading and unloading the vehicle. Driver operates various vehicles in all @types of conditions, traffic and weather on public roads and is exposed to the danger of serious highway accidents. Driver will drive in heavy traffic at distances more than two hours one way and at highway speed over complicated rural sometimes unmarked roads and interchange systems including alternate and bypass routes. Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element. Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume. You will be rated on the following Job Elements as part of the assessment questionnaire for this position: Drive Safely Interpret Instructions, Specifications (mobile equipment operations) Motor Vehicles Reliability And Dependability Without more than normal supervision Work Practices IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
