Senior Manager, Program Management, Supply Chain

Crate & Barrel • Northbrook, IL • 1h ago

We are seeking a highly experienced and dynamic Sr. Program Manager to join our organization. In this role, you will spearhead Crate and Barrel's strategic Warehouse Modernization initiative, driving our Supply Chain capabilities from initial discovery through full-scale delivery to position the organization for accelerated growth. In this high-impact role, you will lead cross-functional teams through complex lifecycles, cultivate organizational agility through agile frameworks, and deliver clear, data-driven insights to executive stakeholders. The ideal candidate will have a proven track record for enterprise WMS implementations, exceptional cross-functional leadership, a passion for executing high quality work, and driving organizational agility and continuous improvement.

This position is fully remote

This role is an Individual Contributor position

A day in the life as a Senior Technical Program Manager...

Oversee the planning, execution, and delivery of the Warehouse Modernization and Transportation Modernization strategic initiatives using agile methodologies, ensuring alignment with business goals

Monitor overall program progress, manage interdependencies, identify and mitigate risks, and provide comprehensive status reports to stakeholders, including leadership

Collaborate with stakeholders to identify and mitigate risks, resolve issues, and make data-driven decisions to optimize project outcomes

Partner closely with product management, engineering, and design leadership from discovery through delivery and execution

Contribute to the development and implementation of program management and agile best practices across the organization

Lead large cross-functional teams, fostering a collaborative and high-performance environment

Mentor other program managers or agile practitioners within the organization

Facilitate complex planning sessions and problem-solving workshops

Drive continuous improvement initiatives within program execution and agile practices

What you'll bring to the table...

Hands-on functional experience leading, or managing Warehouse Management Systems (WMS) and broader Supply Chain Execution solutions (e.g., TMS, YMS, ERP integrations)

Proven track record of successfully implementing, scaling, and managing cloud-native/SaaS solutions from either the software vendor or client side, with deep familiarity with SaaS release cycles and configuration models

Deep expertise in program & agile methodologies (e.g., Scrum, Kanban, SAFe, Lean)

Strong executive communication & influencing skills, with the ability to engage senior leadership

Advanced stakeholder management capabilities across various levels and functions

Proven delivery management skills for complex programs

Ability to manage program scope, budget, timelines, and quality effectively

Excellent problem-solving, risk management, and dependency management skills

We'd love to hear from you if you have...

8+ years of experience in a technology environment

5+ years of experience in managing complex programs or in a senior agile role (e.g., Senior Scrum Master, Agile Coach)

Bachelor's degree in a related field or equivalent work experience; Relevant certifications (PMP, PgMP, SAFe) are a plus

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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