Admin Coordinator 3 (Switchboard)
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Admin Coordinator 3 (Switchboard)
Salary
$2,387.00 - $4,089.00 Monthly
Location
Chase, LA
Job Type
Classified
Job Number
58/96361/AC3/08.26.2026-JB
Department
DOTD-Engineering & Operations
Division
District 58- Chase
Opening Date
08/26/2026
Closing Date
9/9/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
DISTRICT 58 - Unit 001 (SWITCHBOARD- CHASE)
JOB NUMBER: 58/96361/AC3/08.26.2026-JB
This position operates the switchboard and serves as the "first face" for District 58 to visitors/customers in the front receptionist area, creating and maintaining an atmosphere of professional friendliness and helpfulness. The switchboard operator records calls and complaints into the DOTD log system. This position also has accounting duties, such as creating documents for payment to vendors and auditing documents, reports, and forms for accuracy and completeness. Additionally, the switchboard operator is responsible for maintaining the copy machines.
An ideal candidate will possess the following competencies:
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .
Job Duties and Other Information
Job Duties:
Greet and direct visitors; answer and route phone calls.
Log requests and complaints from the public about the roads that DOTD maintains; route to appropriate personnel.
Create documents necessary for payment to vendors for goods and services.
Scan documents and enter information into databases; prepare reports.
Audit accounting documents, reports, and forms.
Maintain copy machines; fill with paper, toner, and staples and schedule repairman.
Position-Specific Details:
Appointment Type: Probation, promotion, or detail to special duty.
Career Progression: This position will be filled as an Admin Coordinator 3.
Work Schedule: Full-time weekdays.
Compensation: Depends on qualifications; no less than $13.77/hour.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the"Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Contact Name: April Morace
Job Title: Admin Program Manager 3
Phone Number: 318-412-3157
The Louisiana Department of Transportation and Development (DOTD) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. DOTD does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any @type.
Information on the Louisiana Workforce Commission, Louisiana Rehabilitation Services is available here (https://www.laworks.net/WorkforceDev/LRS/LRS\Tech\Asst_Guidance.asp) .
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Are you a permanent LA DOTD employee?
Yes
No
02
Are you a probational LA-DOTD employee?
Yes
No
03
Are you a current or former employee of the State of Louisiana?
Yes
No
04
If so, for which state agency(ies) do you/did you work and during what time period(s)? If not, indicate "NA".
05
To ensure compliance with PPM #9, DOTD Nepotism Policy, please list the name and relationship with any immediate family members that are currently employed by the LA-DOTD. Please @type "N/A" if there are no immediate family members?
06
DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
I avoid responsibility, deliver poor work, and resist feedback.
I take ownership when prompted and meet basic expectations.
I own results, meet standards, and respond to feedback professionally.
I drive high performance, prevent issues, and model accountability.
07
DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
08
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
09
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
10
TCr: Thinking Critically - How do you analyze information and draw meaningful conclusions from it?
I miss key details or oversimplify information, and my conclusions may not be based on evidence.
I try to analyze information, but I may overlook the relevance or credibility of my sources.
I analyze key information, consider the evidence, and form logical conclusions based on credible sources.
I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.
11
TCr: Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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