Manager - Privacy Operations and Integration
Charlotte, NC, United States
Phoenix, AZ, United States
(Hybrid)
Job Description
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Manager-Privacy Operations & Integration will sit within the newly formed Global Privacy Center of Excellence (GPCE) and be part of a team who is responsible for enabling privacy across the First line of Defense (1LOD). This role will assist with the execution of privacy and data protection standards across business units to manage privacy risk within processes, products, projects, third-party services, or other activities that involve the processing of personal data.
Responsibilities
Assist with embedding privacy into daily operations, design, products, and processes
Support stakeholders in effective identification, assessment, mitigation or privacy risk across business units
Partner across second and third lines of defense to align controls and audit readiness
Serve as a trusted advisor to business and technology stakeholders, helping them implement privacy requirements
Work with partners in the Global Privacy Center of Excellence to facilitate enterprise-wide privacy risk management in alignment with organizational best practices
Provide guidance in managing privacy risk to drive enterprise continuity across different regions and business units
Provide support in managing privacy risk across cases including product development, AI, third-party, cross border transfers, regulatory exams, second-line effective challenge, and audits
The successful candidate should be able to and or have:
High degree of organization, individual initiative and personal accountability and resiliency
Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
Proven ability to manage multiple demands successfully within a matrixed organization
Track record of creating and leading strong cross-functional teams
Enjoy solving large and complicated problems
Ability to maintain a positive, can-do' attitude
Qualifications
3+ years of experience within a Privacy risk management or oversight function
Demonstrable knowledge of either the GDPR, CCPA or GLBA
Advanced Degree
Industry credentials (e.g., IAPP)
Knowledge of non-US/European Privacy and Privacy adjacent regulations
Prior Financial Services or Banking Industry experience
Prior experience with privacy-related processes across an Enterprise or local level for a financial services company
Prior experience with driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information
Prior experience using enterprise-thinking to quickly identify areas of improvement
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/)
and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits)
.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?
Job Info
Job Identification26013143
Job CategoryData Mgmt and Analytics
Posting Date08/25/2026, 10:46 PM
Apply Before09/02/2026, 05:00 AM
Degree LevelHigh School Graduate
Job ScheduleFull time
Locations600 South Tryon Street, Charlotte, NC, 28202, USAMEX 18850 North 56th Street, Phoenix, AZ, 85054, US(Hybrid)
Salary Range$103750 - $174750 annually + bonus + benefits
Career AreaTechnology
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