Operations/Service Manager V

Burlington • Laredo, TX • 2d ago

Position Overview

Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.

A Day In The Life

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.

Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.

Manage the overall execution of operations and receiving SOPS.

Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.

Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.

Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.

Assist in the management of other store operations areas as needed.

Communicate effectively with the District and Regional Management teams.

You'll Come With

3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization

Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.

Ability to lift and move boxes weighing up to 40 lbs.

Experience utilizing scheduling and reporting computer software.

Travel may be required from time to time.

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Min-Mid $24.85 - $33.10

Posting Number R104346

Location Texas-Laredo

Address 2302 NE Bob Bullock Loop

Shopping Center Ste 101

Zip Code 78045

Pay Rate Hourly

Career Site Category Store Management

Position Category Store Management

Job Type Full-Time

Remote Type In Office/On-site

Evergreen No

Go to Apply

Transportation Officer - Armed (TX)

G4S • Laredo, TX • 2w ago

Management & Administrative

Company Overview: G4S Secure Solutions (USA) Inc. provides rewarding careers that give you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contribut...

2w ago

Go to Apply

Sales Manager 1-Territory

AT&T • Laredo, TX • 3w ago

Management & Administrative

Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if avai...

3w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Laredo, TX • 4w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4w ago

Go to Apply

Border Patrol Agent (BORTAC Operator)

Customs and Border Protection • Laredo, TX • 20h ago

Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Laredo Sector, Targeting and Intelligence Division, Special Opera...

20h ago

Go to Apply

Clinic Office Assistant - Hematology and Oncology Clinic

Community Health Systems • Laredo, TX • 1d ago

Hospital & Medical

Why Join Us? Be Valued for What You Bring to the Team - Competitive pay that rewards your hard work Benefits You Can Count On - Medical, dental, vision, and life insurance coverage Work Hard. Recharge Often. - Generous P...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)