Back to Jobs search

PROGRAM ELIGIBILITY SPECIALIST I

State of Arkansas • Marianna, AR • 3h ago

Date: Aug 25, 2026

Req ID: 59367

Location:

Marianna, AR, US, 72354

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $47,396.96

Position Number: 22100139

County: Lee

Posting End Date: August 31, 2026

The DHS Program Eligibility Specialist I works under general supervision and is responsible for determining client eligibility, obtaining client information, coordinating services with providers, and preparing information and recommendations. This position is governed by state and federal laws and agency/institution policy including Fair Labor Standards Act.

Preferred Qualifications:

The formal education equivalent of a bachelor's degree in psychology, sociology, or related field.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series:Program Eligibility - Career Path

Classification:Program Eligibility Specialist I

Class Code:PPE02P

Pay Grade:SGS05

Salary Range:$47,397 - $70,148

Job Summary

The Program Eligibility Specialist I is an entry-level position responsible for reviewing applications, verifying information, and determining eligibility for state-administered programs. This role requires strong attention to detail, organizational skills, proficiency in computer keyboarding, strong verbal and written communication skills, and customer service abilities to ensure applicants receive timely and accurate determinations.

Primary Responsibilities

Review and process applications for state assistance programs in compliance with established policies. Verify applicant information, including income, assets, residency, and household composition. Maintain accurate and up-to-date case records to support eligibility decisions. Ensure timely application processing and follow-up with applicants to gather required documentation. Assist in monitoring ongoing eligibility and renewal processes for program participants. Provide clear and professional communication to applicants regarding eligibility requirements, application status, and program benefits. Assist clients in completing forms and gathering necessary documentation. Respond to inquiries and resolve concerns related to eligibility and program participation. Educate applicants on available resources and services to support their needs. Ensure adherence to state and federal regulations in eligibility determinations. Identify potential discrepancies or inconsistencies in applications and escalate cases when needed. Maintain confidentiality and security of sensitive applicant data in accordance with state privacy laws. Prepare reports and summaries as needed for internal review and audits.

Knowledge and Skills

Ability to assess applicant information and apply program guidelines accurately. Strong attention to detail in reviewing documents and entering data. Proficiency in basic computer applications and case management systems. Ability to explain complex policies to applicants in an understandable manner. Ability to prepare, present, and review oral and written information and reports. Capacity to prioritize tasks, handle multiple cases, and meet deadlines. Ability to analyze application issues and determine solutions.

Minimum Qualifications

At least one year of experience in customer service, administrative support, case processing, or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Jonesboro

Similar Jobs

CORRECTIONS OFFICER

State of Arkansas • Brickeys, AR • 3h ago

Management & Administrative

CORRECTIONS OFFICER Date: Aug 25, 2026 Req ID: 59394 Location: Brickeys - EARU Unit, AR, US, 72320 Category: DEPARTMENT OF CORRECTION Anticipated Starting Salary: $50,845.00 Position Number: 22084487 County: Lee Posting...

3h ago

Go to Apply

CORRECTIONS OFFICER

State of Arkansas • Helena, AR • 3h ago

Management & Administrative

CORRECTIONS OFFICER Date: Aug 25, 2026 Req ID: 59407 Location: Helena - Phillips County Deten, AR, US, 72342 Category: DEPARTMENT OF CORRECTION Anticipated Starting Salary: $50,845.00 Position Number: 22112643 County: Ph...

3h ago

Go to Apply

Registered Nurse

PERIMETER BEHAVIORAL OF FORREST CITY • Forrest City, AR • 23h ago

Hospital & Medical

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4646911 Perimeter Behavioral of Forrest Cityhas openings for Full-time Day Shift RNs ....

23h ago

Go to Apply

Licensed Practical Nurse

PERIMETER BEHAVIORAL OF FORREST CITY • Forrest City, AR • 1d ago

Hospital & Medical

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4646920 Perimeter Behavioral of Forrest City has immediate openings for Day, Evening o...

1d ago

Go to Apply

Mental Health Technician

PERIMETER BEHAVIORAL OF FORREST CITY • Forrest City, AR • 1d ago

Hospital & Medical

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4646909 Perimeter Behavioral of Forrest City, Arkansas has an immediate opening for a...

1d ago

Go to Apply

Regional Truck Driver - Van Midwest Fleet

Roehl Transport • Forrest City, AR • 6d ago

Trucking & Construction

Ask about our Dynamic Pay Plan! As a Van Midwest Regional Fleet driver, you'll haul largely no-touch freight to many of the same locations in the central part of the country. You will get home weekly - typically for 48 h...

6d ago

Go to Apply

Correctional Institution Administrator (Executive Assistant/Satellite Operations Administrator)

Justice, Bureau of Prisons/Federal Prison System • Forrest City, AR • 1w ago

Management & Administrative

Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Responsibilities This position functions as an a...

1w ago

Go to Apply

Food Services Specialist (Assistant Food Service Administrator)

Justice, Bureau of Prisons/Federal Prison System • Forrest City, AR • 1w ago

Retail & Hospitality

1w ago

Go to Apply

SKILLED TRADESMAN

State of Arkansas • Helena, AR • 1w ago

SKILLED TRADESMAN Date: Aug 12, 2026 Req ID: 59165 Location: Helena-West Helena, AR, US, 72619 Category: DEPT OF PARKS AND TOURISM Anticipated Starting Salary: $52,137.07 Position Number: 22092502 Location: Delta Heritag...

1w ago

Go to Apply

Registered Nurse

Wellpath • Brickeys, AR • 2w ago

Hospital & Medical

You Matter Make a difference every day in the lives of the underserved Join a mission driven organization with a people first culture Excellent career growth opportunities Join us and find a career that supports: Caring...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)