Customer Service Associate

Walgreens • Nyack, NY • 1h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $16 - $18 / Hourly

Similar Jobs

Account Manager

Henkel • Stamford, CT • 1h ago

Management & Administrative

Account Manager Consumer BrandsSalesVarious locationsFull TimeRegular About this Position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Bronx, NY • 1h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Darien, CT • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service Associate

Walgreens • West New York, NJ • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service Associate

Walgreens • Lincoln Park, NJ • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service Representative

TEKsystems • White Plains, NY • 1h ago

Management & Administrative

Job Description: -Field calls from clients & customers regarding pension plans, healthcare plans, and financial information -Receive upward of 100-150 calls per day -Enter customer info/conversation info into databas...

1h ago

Go to Apply

Workforce Operations Manager

Abound Health Group, LLC • Saddle Brook, NJ • 5h ago

Management & Administrative

Star Pediatrics by Abound Health is seeking a Workforce Operations Manager to join our team in New Jersey. In this role, you will report to the VP of Nursing Operations. The Workforce Operations Manager is responsible fo...

5h ago

Go to Apply

Security Operations Manager - Williamsbridge

Homes for the Homeless • Bronx, NY • 5h ago

Management & Administrative

Full Time Williamsbridge, Bronx, NY, US Salary: $55,000.00 Annually SECURITY OPERATIONS MANAGER We are excited to invite a passionate and experienced Security Operations Manager to join our team! Homes for the Homeless (...

5h ago

Go to Apply

Operations Manager

CVS Health • Yorktown Heights, NY • 5h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

5h ago

Go to Apply

Manager, Operations

Northwell Health • Armonk, NY • 5h ago

Management & Administrative

Req Number 195710 Job Description Manages the daily administrative operations of a multi-physician, single/multiple practice (s) for a division or program. Coordinates administrative functions, plans and supports develop...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)