SVP of Operations

Robert Half • Andover, MA • 1d ago

Description

Our client is seeking an experienced Interim COO / SVP of Operations to stabilize and improve a high-volume warehouse and distribution operation. This is a hands-on leadership role for someone who can quickly assess operational challenges, establish priorities, and implement processes that improve efficiency, visibility, and overall performance.

Key Responsibilities

Lead and stabilize day-to-day warehouse and distribution operations in a high-volume, fast-paced environment

Assess current processes, identify operational gaps, and develop actionable solutions

Improve warehouse processes, inventory management, cycle counting, shipment visibility, and capacity planning

Establish and monitor operational KPIs to improve performance and accountability

Partner directly with warehouse leadership and staff to implement process improvements

Bring structure and organization to an operation experiencing significant volume growth

Identify opportunities to improve efficiency, workflow, staffing, and overall warehouse performance

Communicate findings, priorities, and recommendations to the CEO and senior leadership team

Support planning and execution related to a potential facility/warehouse transition

Qualifications

Proven experience as a COO, VP of Operations, Director of Operations, or similar senior operations leader

Strong hands-on experience managing warehouse, distribution, or fulfillment operations

Consumer products experience strongly preferred

Demonstrated success improving operations in a high-volume environment

Strong understanding of inventory, shipping, capacity planning, and warehouse KPIs

Proven process improvement and problem-solving skills

Comfortable working directly with frontline teams and getting into the details of the operation

Strong communication skills with the ability to present recommendations to executive leadership

Experience with warehouse moves, facility transitions, or distribution center relocations is highly desirable

Location & Travel

Travel flexibility is required initially as this role will need to be highly hands-on within the warehouse.

This is an interim opportunity with an immediate need for a hands-on operational leader who can quickly bring stability, structure, and visibility to the organization.

Requirements - Experience managing operations-focused projects in a logistics, supply chain, or warehouse environment.

Working knowledge of purchasing coordination, operational workflows, and cross-functional project delivery.

Ability to organize multiple priorities, manage deadlines, and drive progress in a dynamic setting.

Strong communication and stakeholder management skills with the ability to collaborate across teams.

Familiarity with warehouse management and logistics processes, including material flow and operational planning.

Analytical mindset with the ability to track project performance and identify process improvement opportunities.

Proficiency in operations management practices and project coordination methods.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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