Supervisor of Motor Carrier Services
Date Posted: Aug 24, 2026
Requisition ID: 482668
Location:
Indianapolis, IN, US, 46241
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About The Indiana Department of Revenue (DOR):
The Indiana Department of Revenue team is comprised of over 700 staff that are located in 13 locations across the state of Indiana. We work collaboratively with the Indiana Governor's office, the General Assembly, state agencies, individuals, business owners, corporations, tax practitioners, and a variety of tax program participants to administer Indiana's tax laws. DOR administers over 65 tax @types and annually processes nearly $21 billion of tax revenue. Our mission is to serve Indiana by administering tax laws in a fair, secure, and efficient manner.
Role Overview:
The role of DOR-MCS (motor carrier services) supervisor is a mission critical role. This individual leads a team or TA-4 / permitting agents serving commercial heavy haul carriers from all over North America. Overseeing the issuance of 450,000 OSOW permits annually. They act as the primary liaison between INDOT multi-model / freight department and DOR/MCS. They work closely with ISP-CVED (Indiana State Police, Commercial Vehicle Enforcement group and industry associations IMTA (Indiana Motor Truckers Association) and SC&RA (Specialized Carriers & Riggers Association) a national heavy haul group. This role is essential in ensuring that OSOW permits are reviewed in a timely manner (365 days/year) as crucial commerce is conducted via this department. Necessary power components, food, medicine and crucial machinery are all moved via the permitting system.
Salary:
The salary for this position traditionally starts at $53,222.00 but may be commensurate with education and work experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/0) to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
Develops and plans training for staff.
Establishes standards, guidelines and priorities and work assignments to ensure optimal workflow and productivity.
Works with Division Administrator and Deputy Administrator to develop and monitor achievement of long range goals and objectives.
Provides guidance to tax analysts in resolution of complex, unusual problems or questions.
Interviews and hires staff personnel.
Counsels and disciplines employees.
Represents the division in making public contact and speeches to various organizations and agencies.
Prepares, conducts and evaluates training courses for individual sales and withholding taxes and procedural issues.
Assesses proposed legislation to determine potential impact on the division's goals and missions.
Makes budget recommendations regarding procurement, overtime and equipment.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
Extensive knowledge of State and Federal personnel and tax laws, regulations, policies, and guidelines
Extensive knowledge of the procedures for properly preparing the various tax returns and forms
Extensive knowledge of State and Federal laws and legal procedures pertaining to estates and trusts
Ability to communicate effectively both orally and in writing
Ability to apply and understand ethics and confidentiality laws
Ability to conduct research, interpret and apply tax laws to resolve complex tax issues using various legal resources
Ability to delegate work set clear direction, and manage workflow
Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets
The ability to maintain confidentiality is essential to this position.
A degree is not required. However, at least 3 + years of experience in supervision applying the outlined knowledge, skills, and abilities in a similar role may be considered. Two years experience as a Department of Revenue Working Leader may be considered for the supervisory experience.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may provide direct supervision for one or more staff members.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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