Online Grocery Pick-Up Clerk

Kroger Family of Companies • Boise, ID • 7h ago

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Essential Job Functions:

·Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

·In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

·Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

·In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

·E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

·Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

·Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

·Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

·Read and follow directions given in the note section

·Ensure quality and freshness of all items chosen

·Communicate with customers via a portable phone and respond to calls in a professional and timely manner

·Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

·Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

·Process the orders through the point of sale (POS) system

·Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

·Maintain organization and cleanliness of staging areas and equipment

·Report pricing, scanning, and item location discrepancies and invalid temperature @types to the store e-Commerce supervisor

·Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

·Perform required opening and closing procedures

·Assist in training new e-Commerce team members

·Meet/exceed productivity standards

·Ability to work cooperatively in high paced and sometimes stressful environment.

·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

·Ability to act with honesty and integrity regarding customer and business information.

·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

·Provide sup

QUALIFICATIONS Minimum Position Qualifications:

Ability to work without supervision

Ability to read shelf tags

Basic math skills (i.e., counting, addition, and subtraction)

Excellent oral/written communication skills

Desired Previous Experience:

Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Similar Jobs

Retail Sales Associate - Full Time

AutoZone, Inc. • Caldwell, ID • 4h ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

4h ago

Go to Apply

SEAFOOD/LEAD CLERK

Kroger Family of Companies • Garden City, ID • 7h ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activitie...

7h ago

Go to Apply

Retail Cashier

Jacksons • Kuna, ID • 1d ago

Retail & Hospitality

Pay: $15.50 an hour. Are you someone who enjoys helping others and working in a fast-paced environment? As a Retail Cashier, you'll be the face of our store greeting customers with a smile and making sure they leave happ...

1d ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Boise, ID • 1d ago

Retail & Hospitality

183061BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

1d ago

Go to Apply

Senior Retail Stocking Associate

Harbor Freight Tools • Boise, ID • 1d ago

Retail & Hospitality

182974BRPosting Title:Senior Retail Stocking AssociateJob Description: A Senior Retail Stocking Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will...

1d ago

Go to Apply

Delivery Driver

Flynn Pizza Hut • Boise, ID • 1d ago

Retail & Hospitality

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 12...

1d ago

Go to Apply

Delivery Driver

Flynn Pizza Hut • Caldwell, ID • 1d ago

Retail & Hospitality

1d ago

Go to Apply

State Park Reservations & Registrations Program Manager

Idaho Division of Human Resources • Boise, ID • 2d ago

Retail & Hospitality

NOTE: All applicants must apply by 11:59 PM MST on the closing date. Ready to make an impact on outdoor recreation across Idaho? The Idaho Department of Parks and Recreation is seeking a State Park Reservations and Regis...

2d ago

Go to Apply

Wireless Retail Sales Associate - W2861

OSL Retail Services • Garden City, ID • 4d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15/hour base pay and uncapped commission! Employees earn $18/hour just hitting minimum expectations and top performers...

4d ago

Go to Apply

Overnight Retail Cashier

Jacksons • Nampa, ID • 4d ago

Retail & Hospitality

Pay: $16.50 and hour including $1.00 shift differential. Looking for a rewarding role with a quiet pace and a strong team? Join us as an Overnight Cashier, where you'll play a vital role in delivering excellent customer...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)