Summary This position is located in the Office of the Eye Care Line Executive at the Michael E. DeBakey VA Medical Center in Houston, Texas. The incumbent functions under the supervision of the Eye Care Line Administrative Executive and performs job functions independently. The Eye Care Line is comprised of these sections: Optometry, Ophthalmology, VISOR, CBOC Optometrists, and the Main Clinic Optical Shop and CBOC Optical Shops. Responsibilities Major Duties: Serves as action officer between human resources and the care line. Initiates and organizes all aspects of personnel management, reorganization, organization structuring, position management, and manpower utilization in HR Smart, Labor Mapping Menu, LEAF Portal, ePerformance, OPPE/FPPE overview management in coordination with credentialing. Responsible for conducting a variety of administrative information flow studies, administrative work processes, procedural reviews, improvement studies, etc. to provide management with recommendations for ensuring optimum utilization of available resources. Uses automated systems to extract a variety of surgical and clinical data for inclusion into required material. Provides camera and image support to Eye Care Line surgical staff. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Conducts studies, surveys, and interviews to gather information necessary to formulate policies, procedures, and strategies for the organization. Explores solutions to problems and recommends action to the Care line Executive based on the results of studies, surveys, and individual interviews which impact the administrative operations of the entire Directorate. Defines administrative and functional responsibilities and reporting consistent with directorate policy or formulates new or revised policies. Prepares briefing charts and auxiliary information to be used for final presentations locally. Coordinates results, develops plans for implementation and ensures that required changes have been effected. Makes follow-up assessments of implementation of changes. Prepares and defends manpower requirements to include justification of current or requested spaces and grade level structures. Develops, analyzes and maintains data systems that provide reports to Eye Care Line executives on current Eye Care Line trends with patient data, clinic appointments, and surgeries. Research, compiles, analyzes and summarizes data needed for monthly reporting purposes and any reports and/or presentations needed by Eye Care Line executive staff and the MCD office. Prepares a variety of charts, graphs and/or other graphics for briefings, reports, and analysis by incumbent and the Eye Care Line executive team. Supports clinical staff to facilitate collection and analysis of clinical data. Analyzes clinical and surgical data, processes, and styles to improve organizational effectiveness and efficiency for the benefit of the patient, careline, and MEDVAMC. Primary Point of contact for all patient related issues and patient advocacy submissions. To include, receiving and answering all PATs-R correspondence, receiving and answering all White House Hotline (WHH) correspondence, working in coordination with Administrative Executive to answer any Issue Briefs, Heads Up Messages, and correspondence to Quality OIG complaints. Analyzes, prepares and presents program status reports for review at all levels Participates on appropriate Medical Center Committees, task groups, and other groups as directed for planning, problem-solving, program development, and program analysis. Performs analysis on a variety of data providing visual presentations as needed. Interprets data in accordance with statistical principles such as variance controls. Prepares reports, letters, and correspondence, and prepares documents needed for data presentation at Medical Center, Eye Care Line, and OCL committees. Maintains databases as assigned that enable tracking and trending of outcome measures. Manages procurement and contracting for the Eye Care Line. Serves as the Primary COR for any contracts associated with the Eye Care Line Clinics and Operating Room and performs all associated functions. Participates in developing the requirement and other pre-award activities, so they are familiar with all aspects of the contract. Participates in contract ratifications if needed. Purchases Instruments needed for the Operating and Clinics related to Eye Care. Purchases and Processes all Eye Care Line Equipment Requests. Works cohesively with logistics and the Contracting Office to secure procurement of needed Eye Care Line Equipment. Subject Matter Expert on Eye Care Line Equipment, their purpose and their End Of Life requirements. Drafts and/or reviews all contract proposals and agreements to assure accurate budgetary, personnel and administrative arrangements. Provides advice to management and staff on contracting and procurement policies and issues. Certifies invoices. Work Schedule: Monday- Friday, 8:00am - 4:30pm (Subject to change based on the needs of the Agency) Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD041880 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/31/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: Experience performing administrative functions such as correspondence, records management, personnel administration, organizational files, or administrative procedures. Experience performing or assisting with human resources/personnel management functions, such as recruitment, position management, organizational changes, or staffing/manpower activities. Experience performing or assisting with procurement and contract administration functions, such as serving as a COR, purchase card holder, initiating procurement actions, monitoring contracts, or coordinating the acquisition of equipment, supplies, or services. Experience analyzing administrative processes, programs, or information to identify problems and provide recommendations for improving organizational operations. Experience preparing reports, correspondence, briefing materials, or other written communications and coordinating administrative matters with management, staff, customers, or other organizational offices. OR Education: Successfully completed a Master's or equivalent, or 2 years of progressively higher level education leading to such a degree, or an LL.B or J.D.in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. Note: Transcripts are required. OR Combination of Specialized Experience and Education: Equivalent combination of successfully completed graduate education and specialized experience (beyond the first graduate year or 18 semester hours) and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrates the knowledge, skills, and abilities necessary to do the work of the position. Note: Transcripts are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
