Customer Service Representative

Suburban Propane • Goshen, OH • 28min ago

Overview

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

Responsibilities

Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

Provide high levels of customer account management by properly setting up and maintaining account information and data

Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities

Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing

Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies

May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs

**This is a part-time position offering approximately 29 hours per week.

Why join the Suburban Propane team?** We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services.

For eligibility and a full list of our benefit offerings please visit https://jobs.suburbanpropane.com/benefits/ .

Qualifications

Minimum of 3 years of experience in a customer service role

Minimum of a High School diploma or GED preferred

Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports

Ability to multi-task and prioritize assignments in a team environment

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com .

It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!

Applications will be accepted until the position is filled.

As part of our pre-employment hiring process, background checks and drug screens are performed.

For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.

In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster (https://www.phila.gov/documents/fair-chance-hiring-law-poster )

Email to a friend

Need help finding the right job?

We can recommend jobs specifically for you!Software Powered by ICIMS (https://careers-suburbanpropane.icims.com/connect?back=intro&findajob=1&in_iframe=1&hashed=-435618555)

Job Location US-OH-Goshen

Posted Date 16 hours ago (8/21/2026 10:01 AM)

Job ID 2026-18631

Category Customer Service

Position Type Part-time Regular

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Lebanon, OH • 1h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Amelia, OH • 1h ago

Management & Administrative

1h ago

Go to Apply

Senior Manager, Supply Chain Solutions, Bioproduction (Onsite)

ThermoFisher Scientific • Highland Heights, KY • 3h ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our coll...

3h ago

Go to Apply

Operations Manager

CVS Health • Cincinnati, OH • 5h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

5h ago

Go to Apply

Branch Coordinator/Administrative Assistant

Kelly Services • Sharonville, OH • 5h ago

Management & Administrative

Branch Coordinator / Administrative Assistant Location: Sharonville, Ohio Schedule : Monday-Friday | 9:00am-5:30pm (Occasional OT on Saturday) Pay: $21.00 Duration: Temp to Hire Opportunity Kelly is seeking a detail-orie...

5h ago

Go to Apply

Contact Center CSR Manager

U.S. Bank • Cincinnati, OH • 6h ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

6h ago

Go to Apply

Contact Center Customer Experience Specialist - Corporate Payment Services

U.S. Bank • Cincinnati, OH • 6h ago

Management & Administrative

6h ago

Go to Apply

Account Service Specialist

Elevance Health • Mason, OH • 7h ago

Management & Administrative

Account Service Specialist Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes...

7h ago

Go to Apply

PMO Program Manager

Cintas • Mason, OH • 1d ago

Management & Administrative

Requisition Number: 233477 Job Description Cintas is seeking a PMO Program Manager who will be responsible for leading and delivering complex, multi-project programs that align with strategic business objectives. Skills/...

1d ago

Go to Apply