Operations Manager - Distribution

Rumpke Of Ohio Inc • Mansfield, OH • 2d ago

Description

Offering a $20,00 Sign On Bonus!!-conditions apply

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The Operations Manager oversees the day-to-day waste and recycling collection operations within an assigned site or division, ensuring safe, efficient, and compliant execution of all routes and services. Reporting to the District Manager, this role provides direct leadership to front-line supervisors, drivers, and helpers while driving performance in safety, service, cost, and employee engagement.

The Operations Manager is responsible for meeting operational targets, maintaining fleet readiness, managing labor and overtime, and ensuring compliance with company policies, DOT/FMCSA regulations, and environmental standards. This position plays a critical role in building strong teams, developing employees, and promoting a culture of accountability and continuous improvement.

Responsibilities of Position:

Monitor performance metrics, including safety, customer service, cost, productivity, and overtime

Ensure compliance with safety, DOT, and environmental regulations

Analyze route performance metrics (cost per route, overtime, service failures, safety trends) and implement corrective actions

Drive operational improvements through coaching, process consistency, and technology (e.g., onboard computers, route optimization)

Interact with local, city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, and ensure regulatory compliance standards

Conduct investigations for accidents, incidents, and property damage claims, completing accurate and detailed reports in partnership with safety and human resources

Lead, coach, and develop front-line supervisors, drivers, and support staff to achieve district goals

Collaborate with Maintenance, Dispatch, and Customer Service to ensure service reliability

Manage P&L performance for assigned operations and control operational expenses

Support labor relations, investigations, and corrective actions

Supervisory Responsibility:

This position will manage 1-5 employees

This position will oversee and direct other managers

Skills & Abilities Needed for Position:

Solid understanding of P&L, operational metrics, and route optimization

Experience leading safety and compliance programs

Strong people-management and coaching skills

Ability to manage multiple priorities and collaborate cross-functionally (Maintenance, Dispatch, Customer Service)

Experience & Knowledge Needed for Position:

5-8 years in waste management, logistics, or transportation

3+ years of progressive leadership experience managing Route Managers or equivalent

Knowledge of safety regulations and requirements (DOT, OSHA)

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