Customer Service Associate

Walgreens • Pennsylvania, Pennsylvania • 10h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

Manufacturing Operations Manager

Primo Brands • Breinigsville, PA • 3h ago

Management & Administrative

Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and con...

3h ago

Go to Apply

(USA) GM Coach (Non-Complex) - WM, Management

Walmart • Hatfield, PA • 4h ago

Management & Administrative

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

4h ago

Go to Apply

14762 - Talent Supply Chain Consultant | Conshohocken, PA (Onsite)

Kelly Services • Conshohocken, PA • 4h ago

Management & Administrative

Together we change lives .???? Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.???? No matter where you are in your career journey you can apply your know...

4h ago

Go to Apply

Service Account Manager - Automated Logic

Carrier • Harrisburg, PA • 10h ago

Management & Administrative

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc...

10h ago

Go to Apply

Customer Service Associate

Walgreens • Cranberry Township, PA • 10h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

10h ago

Go to Apply

Manager Risk and Quality Assurance

Highmark Health • Harrisburg, PA • 10h ago

Management & Administrative

Company : Highmark Health Job Description : JOB SUMMARY This job has oversight responsibility for all risk & quality assurance studies required by regulators, the Blue Cross Blue Shield Association (BCBSA), accredita...

10h ago

Go to Apply

Customer Service Associate

Walgreens • Bethlehem, PA • 10h ago

Management & Administrative

10h ago

Go to Apply

Customer Service Representative

Select Medical • Camp Hill, PA • 10h ago

Management & Administrative

Overview Customer Service Representative (On-site, Camp Hill, PA) Starting at $16.50/hr Why work for Select? We are committed to your growth and success! -Career Advancement opportunities -Competitive pay, benefits and P...

10h ago

Go to Apply

Associate - Customer Service

Alight • Indiana, Indiana • 10h ago

Management & Administrative

IN-HR-Gurgaon-US Holidays-DLF Cyber Greens Full time R-37765 Our Story At Alight, we believe a company's success starts with its people. Alight embraces values that come directly from our people - purposeful, human, unit...

10h ago

Go to Apply

Channel Sales Manager, Palantir - C_MAT

Deloitte • Philadelphia, PA • 10h ago

Management & Administrative

Deloitte is currently seeking candidates for our Channel Sales national role focused on our Palantir alliance in the commercial business. The Palantir Channel Sales Manager will have strong project management skills, att...

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)