Benefits Liaison

Sedgwick • Dublin, OH • 2h ago

Dublin, OH

Full time

R76315

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Benefits Liaison

PRIMARY PURPOSE : To coordinate activities of absence programs for specific client; to assist/support Benefits Program Manager; to implement customer surveys; to assist in client training and benefits fairs; and to prepare reports for program administration.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Serves as liaison between Company and client human resources (HR) and employees in management of the absence programs.

Communicates with client, employee, healthcare providers and Company operations team to coordinate resolution of escalated issues involving absence program.

Assists manager in evaluating results of absence programs and best practice in absence administration; assists in assessing effectiveness of absence plan administration, communication and documentation; assists in development of management reports; assists in preparation of reports assessing financial impact of program administration.

Maintains records and files pertinent to absence programs.

Monitors satisfaction with leave and disability administration via periodic customer surveys and recommends needed changes.

Works with appropriate stakeholders for client and Company to ensure continuous performance and process improvement.

Maintains knowledge of legal requirements and best practices relevant to absence programs and administration.

Works with management to update and maintain absence program procedures relating to administration, compliance requirements, audits of leaves; employee handbook and other program-related documents.

Assists with client training and development of communications; assists in administration of benefits fairs as needed.

Assists client in reviewing and requesting approvals from Company operations team to conduct Independent Medical Examinations (IMEs) and Functional Capacity Evaluations (FCEs).

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Supports the organization's quality program(s).

Travels as needed.

QUALIFICATIONS

Education & Licensing

Bachelor's degree or equivalent from an accredited college or university preferred.

Experience

Six (6) years absence management experience or equivalent combination of education and experience required. Demonstrated progressive responsibilities strongly preferred. Project management, office operations management, disability/absence management, insurance-related and/or statistical analysis experience preferred.

Skills & Knowledge

Knowledge of legal requirements and best practices relevant to absence programs and administration

Excellent oral and written communication, including presentation skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Negotiation skills

Good interpersonal skills

Self motivated with ability to work independently

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

Similar Jobs

Administrative Manager - Advanced Heart & Vascular Center

OhioHealth • Columbus, OH • 13min ago

Hospital & Medical

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further...

13min ago

Go to Apply

Care Manager, Behavioral Health

Humana • Columbus, OH • 21min ago

Hospital & Medical

Become a part of our caring community As a Telephonic Case Manager you will assess, plan, coordinate, implement, monitor, and evaluate the care needs of TRICARE beneficiaries over the phone, to maximize each beneficiary'...

21min ago

Go to Apply

Agent

Pinkerton • Columbus, OH • 23min ago

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each clie...

23min ago

Go to Apply

Sr. Manager, Store Operations

Bath & Body Works • Columbus, OH • 1h ago

Retail & Hospitality

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the ce...

1h ago

Go to Apply

Procurement Manager, Operations (East)

DSV AIR & SEA INC • Lockbourne, OH • 1h ago

Management & Administrative

- If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Procurement DSV - Globa...

1h ago

Go to Apply

Case Manager Extender

OhioHealth • Columbus, OH • 2h ago

Management & Administrative

2h ago

Go to Apply

GIS Analyst (Vacancy)

City of Columbus • Columbus, OH • 2h ago

GIS Analyst (Vacancy) Print ( https://www.governmentjobs.com/careers/columbusoh/jobs/newprint/5446924 ) Apply ? GIS Analyst (Vacancy) Salary $37.02 - $55.52 Hourly Location Varies by position Job Type Full-time Job Numbe...

2h ago

Go to Apply

Contact Center Agent

Richwood Banking • Richwood, OH • 2h ago

Richwood Bank is searching for a polite, professional Customer Information Agent to work closely with other team members in our call center to provide outstanding service to our customers. The successful candidate will b...

2h ago

Go to Apply

Logistics Administrative Assistant

Chadwell Supply • Canal Winchester, OH • 2h ago

Management & Administrative

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and...

2h ago

Go to Apply

Physician Office Specialist

OhioHealth • Columbus, OH • 2h ago

Hospital & Medical

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)