Hotel Admin - Kindred

Vail Resorts • Keystone, CO • 1d ago

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Job Summary:

We are seeking a highly organized and service-driven Hotel Admin to support the ongoing operations of our new luxury hotel. This pivotal role provides cross-functional support to all departments, ensuring excellence in hiring, onboarding, training, compliance, and employee experience.

The Hotel Admin will work closely with department heads to coordinate pre-opening activities, implement brand and operational standards, and foster a positive, performance-driven culture. This role also delivers ongoing administrative and tactical support, helping to optimize day-to-day operations and maintain seamless communication across all areas of the hotel.

Ideal candidates will bring strong leadership, exceptional organizational skills, and a passion for creating a world-class employee and guest experience.

Job Specifications:

Starting Wage: $70,000.00 - $80,000.00 + annual bonus

Employment Type: Year Round

Shift Type: Full Time

Minimum Age: At least 18 years of age

Housing Availability: Yes

Job Responsibilities:

Internal Guest Service Excellence Partner with the General Manager to ensure an exceptional service culture for all internal team members across departments.

Team Performance & Development Monitor and support team member performance through supervision, scheduling, coaching, evaluations, and professional development. Recognize and reward achievements to foster engagement and morale.

Recruitment & Onboarding Lead recruitment and interview processes, including international hiring efforts. Manage onboarding tasks such as credential setup in Kindred's systems, I-9 verification, training assignments, and RockResort/Kindred Orientation

Training & Compliance Oversee ongoing training initiatives to maintain brand standards and regulatory compliance. Ensure a clean, safe, and compliant work environment throughout all operational areas.

Employee Engagement & Recognition Support all employee recognition programs and actively contribute to a positive workplace culture. Serve as a resource for team members across departments, ensuring timely communication and follow-up.

Administrative Support & Reporting Prepare and generate required operational and HR reports. Provide accurate and timely information to Front Desk, Guest Services, and Accounting teams.

Guest Experience Leadership Serve as a visible and engaged presence on the property, creating a "WOW" experience from first guest contact through their stay. Set the tone for world-class service at every interaction.

Operational Support & Flexibility Support all departments with tactical and administrative needs. Maintain workplace standards and assist with daily hotel operations as needed, including weekends and holidays.

Communication & Responsiveness Respond to internal and external emails and inquiries within 48 hours. Promote a collaborative and service-oriented work environment through clear and consistent communication.

Other Duties Perform additional responsibilities as assigned to support the smooth and successful operation of the hotel.

Job Requirements

Experience working with Vail's systems and departments

Able to fully support reading, writing, conversations and training in both English and Spanish.

Intermediate Excel - required

Detail oriented on assigned tasks and the ability to follow through to a conclusion

Strong communication skills

Ability to take ownership of projects and drive production through completion

Ability to work successfully in a strong team environment

Ability to learn new systems quickly - required

The expected pay range is $70,000.00 - $80,000.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 516094

Reference Date: 07/22/2026

Job Code Function: Leadership - Lodging Ops

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