Technical Support and Phone Sales Representative
Pay: Up to $18.00 per hour
Job Type: Full-time
We're looking for a detail-oriented, tech-savvy Technical Support / Phone Sales Representative to join our team. This position combines customer service, technical troubleshooting, and phone-based sales support. You'll assist customers by phone and email, identify parts using diagrams, process orders, and help maintain office inventory.
Key Responsibilities
Answer inbound calls and emails to support customers with orders and product questions.
Provide technical support by troubleshooting issues and offering solutions.
Route calls to the correct team members when needed.
Use part diagrams to identify products based on customer needs.
Perform data entry and maintain accurate product records.
Process customer orders through the M1 system.
Monitor and restock inventory to ensure adequate supply levels.
Required Qualifications
Ability to read multimeters and electrical schematics
Basic understanding of mechanical and electrical components
Proficiency with computers, data entry, and email communication
Strong customer service skills with a calm, solution-focused approach
Solid problem-solving abilities and willingness to learn
High attention to detail when entering orders and updating M1 system data
Preferred Traits
Tech-savvy and comfortable navigating multiple computer systems
Experience with stock management and inventory control
Positive, collaborative attitude with a customer-first mindset
Why should you choose Manpower?
Free training to upgrade your skills, including a free college tuition program
Medical, dental, vision, 401k
Weekly pay with direct deposit
24/7 Manpower customer care support
Dedicated Career Partner to help you achieve your career goals
Voted #1 best places to work by Glassdoor 2021
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
