Medical Biller/Collections Specialist

Robert Half • Los Angeles, CA • 3h ago

Description

A Hospital in Los Angeles is in the immediate need of a Medical Insurance Collections Specialist to support its hospital-based revenue cycle team. The Medical Insurance Collections Specialist role is ideal for someone who understands insurance follow-up, hospital claims, denials management, appeals and reimbursement workflows in a fast-paced healthcare setting. The Medical Insurance Collections Specialist will help drive payment resolution by researching claim issues, addressing payer delays, resolve denials and working closely with internal teams to improve collection results.

Responsibilities:

Manage follow-up activities for unpaid or underpaid hospital insurance claims, with attention to high-volume payer accounts and timely reimbursement.

Review UB04 hospital claims for accuracy, completeness, and billing compliance before pursuing collection resolution.

Research denials, rejections, delayed payments, and partial reimbursements to determine the next steps needed for account resolution.

Prepare and submit corrected claims, appeal packages, and supporting documents to resolve outstanding balances efficiently.

Work aging accounts receivable inventories and maintain daily productivity aligned with departmental expectations.

Record all account actions, payer conversations, and status updates clearly within the billing system.

Partner with billing, coding, and patient financial services teams to resolve claim discrepancies and reduce reimbursement barriers.

Track recurring payer issues and escalate patterns that negatively affect collection performance or payment turnaround times.

Requirements - At least 3 years of experience in medical insurance collections, healthcare accounts receivable, or insurance follow-up.

Prior hospital billing or hospital collections experience is required.

Hands-on experience working with UB04 claims in a hospital environment.

Strong understanding of payer guidelines, reimbursement practices, and insurance collection processes.

Experience handling denials, appeals, corrected claims, and payment research.

Ability to manage a high-volume workload with strong organization and close attention to detail.

Effective communication and problem-solving skills for interacting with payers and internal stakeholders.

Familiarity with hospital billing platforms and electronic medical record systems is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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