Location: Albany, NY Category: Professional Job Type: Full-time Temporary Posted On: Tue Aug 18 2026 Job Description:
Information Technology Services (ITS) is the centralized provider of campus technology for the University. The department manages robust project and service portfolios to deliver the infrastructure, systems, cybersecurity, and support services that enable teaching, research, and administrative operations across the UAlbany community. ITS partners with campus stakeholders to advance strategic priorities through innovation, secure and reliable technology, and data-informed decision making.
Information Technology Services (ITS), seeks applicants for an AI Developer/Analyst, for a temporary two-year position. The incumbent will work directly with University departments to identify practical opportunities to enhance efficiencies and operational outcomes with AI, develop AI agents and automations, and move approved solutions into production with appropriate security, data, accessibility, support, and governance controls.
The AI Developer/Analyst works directly with staff in campus offices to understand current business processes, identify opportunities to enhance efficiencies and operational outcomes, build and test a working solution(s), and prepare the office and ITS to support solution(s) after implementation. The role requires strong software development skills, analysis skills, sound judgment in applying AI, and the ability to communicate clearly with technical and non-technical colleagues.
Primary Responsibilities:
Work with assigned campus offices to understand current state business processes, pain points, data needs, and support requirements.
Translate business needs into defined use cases, requirements, technical designs, and delivery plans.
Build, test, and deploy AI agents, assistants, retrieval workflows, and automations using supported University platforms and approved services.
Develop integrations with enterprise systems and APIs as appropriate, following ITS architecture, security, and change management standards.
Apply responsible AI practices, including data classification, human review steps, model output evaluation, accessibility considerations, and use-case documentation.
Coordinate with Enterprise Architecture, Technology Risk and Compliance, Information Security, and ITS service managers to obtain required reviews and approvals.
Pilot solutions with end users, collect feedback, measure outcomes, and refine solutions before broader use.
Document solutions, operating procedures, prompts, reusable patterns, support requirements, and known limitations.
Train and coach departments and ITS service teams to support and sustain approved solutions after the engagement ends.
Share successful patterns across ITS and campus offices to support reuse and reduce duplicated effort.
Monitor practical developments in AI tools and techniques and recommend improvements to team standards, templates, and delivery practices.
Other reasonable duties as assigned
Perform other reasonable duties as assigned in support of ITS operations and University needs.
Functional and Supervisory Relationships:
Reports to: Manager of Application Development
Supervises the following positions: None
Collaborates with: other ITS groups, data owners, business process owners, and campus partners.
Job Requirements:
Strong software development skills and the ability to develop secure, maintainable solutions.
Ability to work with incomplete or changing requirements and bring structure to ambiguous business problems.
Strong customer service and facilitation skills, including engagement with customers to analyze, document, and translate business requirements into effective technical designs, workflows, business processes, and specifications. Sound judgment in using AI-enabled tools and reviewing AI-generated output.
Working understanding of data privacy, cybersecurity, accessibility, and responsible use of AI.
Excellent analytical, critical thinking, and problem-solving skills with the ability to quickly grasp complex business processes.
Superior written and verbal communication skills, including the ability to present complex information to diverse audiences.
Ability to cultivate and maintain collaborative relationships with stakeholders at all levels, from campus leadership to front-line staff.
Proficiency in project management concepts and the ability to manage multiple priorities in a dynamic environment.
Knowledge of information technology trends, emerging technologies, and their application in higher education settings.
Ability to work effectively with limited supervision and within a team environment.
Ability to produce meaningful metrics, dashboards, and executive-level reporting on team performance and project outcomes.
Ability to organize work, prioritize tasks, and manage multiple and changing priorities, ensuring timely delivery, high quality, and attention to detail.
Available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Must report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, with supervisory approval, following a probationary period to be determined by the supervisor.
Proficiency with version control using Git (or a comparable system).
Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.
Job Requirements:
Minimum Qualifications:
Bachelor's degree from a college or university accredited by the U.S. Department of Education or internationally recognized accrediting organization.
Full time professional experience in software development, solutions engineering, automation, or a closely related technical field.
Demonstrated experience developing software or automation using Python and at least one additional language such as JavaScript, TypeScript, or a comparable technology.
Hands-on experience building or integrating at least one solution that uses large language models, such as prompt design, retrieval-augmented generation, agents or assistants, evaluation methods, or commercial LLM APIs.
Experience using an AI agent coding environment such as Claude Code, Cursor, GitHub Copilot (agent mode), Windsurf, or Aider.
Experience working directly with stakeholders to gather requirements or improve business processes.
Experience creating technical documentation and user-facing guidance.
Preferred Qualifications:
Bachelor's Degree in Computer Science, Information Systems, Data Science, or a related field.
Master's degree from a college or university accredited by the U.S. Department of Education or internationally recognized accrediting organization.
Experience with enterprise AI or agent-building platforms, cloud AI development platforms, or low-code/no-code automation platforms such as Power Automate.
Experience designing evaluation methods and guardrails for AI model output, including checks for accuracy, safety, and performance over time.
Experience working in higher education, the public sector, or another large and complex organization.
Working Environment:
Typical office environment
Must be prepared to work at multiple sites
Additional Information:
Professional Rank and Salary Range: Senior Programmer/Analyst, SL4, $90,000.
Special Notes: This is a temporary two year position.
Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to New York Labor Law �194-a, the University will not seek, request, or rely upon an applicant's wage or salary history in determining whether to interview, hire, or establish compensation for an applicant. Applicants are not required to provide wage or salary history information as a condition of employment consideration. Salary history may only be verified in the limited circumstances permitted by law.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=203852
