Desktop Support Specialist

TEKsystems • Miamisburg, OH • 2h ago

Description

The Support Specialist provides onsite and remote technical support to attorneys, staff, and visitors, ensuring seamless use of firm technology. This role delivers hands-on support across hardware, software, mobile devices, AV systems, and connectivity, while promoting best practices and a high standard of customer service.

Key Responsibilities

Deliver onsite and remote technical support (phone, email, chat, video, in-person) for end-user devices, applications, and network connectivity

Configure, deploy, and support laptops, desktops, mobile devices, and printers

Provide Audio Visual (AV) and multimedia support for meetings, including video conferencing and presentation systems

Support visiting clients and external users with guest connectivity, devices, and collaboration tools

Troubleshoot and resolve technical issues, escalating as needed; track all work in ServiceNow following ITIL-based processes

Educate users on effective use of technology to improve productivity and reduce repeat issues

Assist with testing new technologies and contribute to continuous service improvement initiatives

Provide after-hours and occasional on-site support for outages, events, or business-critical needs

Support trial and hearing technology setups, including potential domestic or international travel

Additional Skills & Qualifications

Preferred Qualifications

Associate's or Bachelor's degree in Information Systems or related field

Certifications such as CompTIA, ITIL, or Microsoft Office Specialist (MOS)

Experience supporting legal or professional services environments

Familiarity with remote access tools and mobile device management

What Success Looks Like

Timely and effective resolution of technical issues with high customer satisfaction

Reliable support of meetings, AV systems, and business-critical events

Consistent adherence to ITIL processes and accurate ticket tracking

Proactive identification of improvement opportunities and user education

Job Type & Location

This is a Contract position based out of Miamisburg, OH.

Pay and Benefits

The pay range for this position is $25.00 - $32.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Miamisburg,OH.

Application Deadline

This position is anticipated to close on Aug 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Similar Jobs

Interventional Radiology Technologist

Dayton Children's Hospital • Dayton, OH • 42min ago

Hospital & Medical

Facility:Dayton Children's - Main CampusDepartment:Perioperative Services - Main Campus IISchedule:Part timeHours:8Job Details:The Interventional Radiology (IR) Technologist performs interventional procedures only, utili...

42min ago

Go to Apply

Office Coordinator III - Neurology - Full Time - 1st Shift

Dayton Children's Hospital • Dayton, OH • 46min ago

Hospital & Medical

Facility:Dayton Children's - Main CampusDepartment:NeurologySchedule:Full timeHours:40Job Details:Coordinates for assigned providers within the division. This position works under limited supervision with the ability to...

46min ago

Go to Apply

Assembler

Teledyne • Miamisburg, OH • 1h ago

Manufacturing & Warehouse

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory aut...

1h ago

Go to Apply

Desktop Support Specialist

TEKsystems • Miamisburg, OH • 2h ago

Description Overview The Support Specialist provides onsite and remote technical support to attorneys, staff, and visitors, ensuring seamless use of firm technology. This role delivers hands-on support across hardware, s...

2h ago

Go to Apply

Warehouse Janitorial Cleaner

ABM Industries • Union, OH • 2h ago

Manufacturing & Warehouse

Overview We are looking for a reliable and experienced Warehouse Janitorial Cleaner to maintain cleanliness and sanitation standards in building/facilities. This role involves operating specialized equipment, handling cl...

2h ago

Go to Apply

CSR/Teller - Middletown, OH - Full Time

Fifth Third Bank, N.A. • Middletown, OH • 2h ago

Finance, Accounting & Banking

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer care t...

2h ago

Go to Apply

CSR/Teller - South Fairborn, OH - Full-Time

Fifth Third Bank, N.A. • Fairborn, OH • 2h ago

Finance, Accounting & Banking

2h ago

Go to Apply

Mobile Industrial Electrician- Journeyman

C&W Services • Dayton, OH • 5h ago

Legal & Paralegal

Job Title Mobile Industrial Electrician- Journeyman Job Description Summary C&W Services is seeking a skilled and safety-focused Mobile Industrial Electrician (Journeyman) to support multiple client locations by perf...

5h ago

Go to Apply

Mobile Industrial HVAC Mechanic

C&W Services • Dayton, OH • 5h ago

Legal & Paralegal

Job Title Mobile Industrial HVAC Mechanic Job Description Summary C&W Services is seeking a skilled and customer-focused Mobile Industrial HVAC Technician to provide preventive maintenance, troubleshooting, repair, a...

5h ago

Go to Apply

Superintendent - Austin Industrial - Dayton, OH

Austin Industries • Dayton, OH • 5h ago

Legal & Paralegal

Description Superintendent The purpose of this position is to provide daily supervision for a number of crew and administrative functions engaged in construction of bridges, culverts, retaining walls, earthwork, pipes, p...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)