Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Retail Product & Pricing Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software
The duties of this position are performed in the retail location, onsite.
Core Competencies:
Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers
Positions that Report to you: Retail Product & Pricing Specialist
Primary Duties and Responsibilities:
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example
Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner and makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by:
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Determines department goals with store management
Supervises all personnel within the Product Management Department
Establishes a schedule and daily work plan for the Product Management Department
Maintains department supplies and replenishes as needed
Assists store management with gross profit analysis and other management reporting functions
Ensures inventory information is accurate for monthly inventory
Oversees the maintenance of the product management applications and trains other store personnel
Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits
Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered
Oversees special buys to ensure accuracy of parameters in product management application
Plans and schedules inventory and pricing verification in accordance with Hy-Vee policy
Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer
Ensures obsolete and discontinued inventory is reduced for quick sale Monitors excess inventory and works with store management to minimize
Monitors and reports on damage/unsaleables and implements solutions to reduce them
Approves/edits replenishment and ad orders
Ensures price changes and product information changes for all items are completed in a timely manner
Assists department managers with questions concerning product management in their department
Works with DSD vendors, checks in and balances vendor invoices
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Secondary Duties and Responsibilities:
Assists in other areas of store as needed
Reviews equipment needs of the Product Management Department and makes recommendations to the Store Director for budget requests
Performs other job related duties and special projects as required
Supervisory Responsibilities:
Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others
Knowledge, Skills, Abilities and Worker Characteristics:
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions
Ability to do arithmetic calculations involving fractions, decimals, and percentages
Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people
Education and Experience:
High school or equivalent experience Strong basic math skills necessary Over six months to one year of similar or related experience
Physical Requirements:
Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Working Conditions:
This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines
Equipment Used to Perform Job:
Windows based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products
Financial Responsibility:
Responsible for company assets including equipment and merchandise
Contacts:
Has daily contact with customers, suppliers/vendors and with the general public
Confidentiality:
Has access to confidential information including store inventory information, item costs, and margins.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
