Clinical Educator - Central U.S.

Mindray North America • Chicago, IL • 2h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13653873 Description:

Join Mindray North America and help shape the future of patient care.

Mindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical care environments worldwide. Unlike many larger competitors, Mindray combines cutting-edge innovation with unmatched value, giving healthcare providers access to reliable, feature-rich technology without compromise. Our culture is built on collaboration, integrity, and a drive to equip caregivers with the tools they need to deliver exceptional care.

Fast facts about Mindray:

Founded in 1991, with 14,000 employees worldwide

8 global R&D centers, investing \~10% of annual revenue into

innovation

North American headquarters in Mahwah, NJ, with 40+ international

subsidiaries

Mindray North America is seeking a Clinical Educator to deliver high-quality clinical education, product training, and implementation support for patient monitoring solutions across acute care environments. This is a highly customer-facing, field-based role that partners closely with healthcare providers to ensure confident adoption, effective use, and long-term success with Mindray patient monitoring technology.

The Clinical Educator works independently while collaborating with sales, service, technical support, and project teams to support in-services, system implementations, follow-up education, and troubleshooting. This role requires strong clinical expertise, the ability to adapt training to diverse care settings, and comfort managing a dynamic travel schedule.

What Youll Do

Clinical Education & Training

Deliver in-services across the full patient monitoring portfolio,

tailoring education to customer workflows, clinical environments, and learning needs

Provide hands-on clinical application training across hospital

departments and care settings

Assess education needs across nursing units and specialties and

adjust instruction accordingly

Implementation & Go-Live Support

Support system installations by identifying customer workflows and

configuration needs

Provide on-site clinical support during go-live events and final

implementations

Partner with internal teams to ensure smooth transitions from

installation to active clinical use

Customer Relationship Management

Conduct follow-up visits and ongoing phone support to reinforce

education and promote sustained product adoption

Maintain strong, trusted relationships with clinical staff and

leadership at customer sites

Serve as a clinical liaison between customers and internal teams

including Technical Support, Service, and Systems Solutions

On-Call & Field Support

Provide on-call clinical support through the technical support line

following established escalation and documentation procedures (on-call rotation begins after one year in role)

Manage time and territory independently to meet customer education

needs effectively

What Were Looking For

Education & Clinical Background

Registered Nurse (RN) with an active license from an accredited institution

BSN preferred; alternate nursing degree accepted with 5+ years of nursing experience

23 years of active nursing experience using cardiac monitoring in acute care settings

Strong knowledge of advanced cardiac arrhythmias, hemodynamics,\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \