Mobile Associate Retail Sales

T-Mobile USA, Inc • Fond Du Lac, WI • 1d ago

JOB REQUIREMENTS: At T-Mobile, we invest in YOU! Our Total Rewards
Package ensures that employees get the same big love we give our
customers. All team members receive a competitive base salary and
compensation package - this is Total Rewards. Employees enjoy multiple
wealth-building opportunities through our annual stock grant, employee
stock purchase plan, 401(k), and access to free, year-round money
coaches. That\'s how we\'re UNSTOPPABLE for our employees! Job Overview
This role supports retail operations by engaging customers and
facilitating their technology and service needs in a fast-paced
environment. It involves building product knowledge, demonstrating
technology solutions, and assisting customers throughout their shopping
journey. The role requires developing skills in customer interaction,
digital tool usage, and service plan recommendations. Success is
measured by customer satisfaction, proficiency in product knowledge, and
effective use of digital resources. The work enhances customer
experience and supports organizational goals by fostering strong
customer relationships and loyalty. Job Responsibilities: Develop
proficiency in customer service and sales to deliver personalized
technology and service solutions that meet individual needs Utilize
digital tools to demonstrate network coverage, service plans, and
product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes,
systems, and wireless technology innovations Collaborate with colleagues
across channels to support a seamless customer experience and contribute
to team initiatives Also responsible for other duties/projects as
assigned by business management as needed Education and Work Experience:
High School Diploma/GED (Required) 6 months of customer service and/or
sales experience, Retail environment. (Preferred) Knowledge, Skills and
Abilities: Change Agility (Required) Communication (Required) Customer
Problem Solving (Required) Customer Service (Required) Engaging People
(Required) Multitasking (Required) Sales (Required) Teamwork Orientation
(Required) At least 18 years of age Legally authorized to work in the
United States Travel: Travel Required... For full info follow
application link. EOE Statement We Take Equal Opportunity Seriously - By
Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All
decisions concerning the employment relationship will be made without
regard to age, race, color, religion, creed, sex, sexual orientation,
gender identity or expression, national origin, marital status, veteran
status, the presence of any physical or mental disability, or any other
status or characteristic protected by federal, state, or local law.
Discrimination or harassment based upon any of these factors is wholly
inconsistent with our Company values and will not be tolerated.
Furthermore, such discrimination or harassment may violate federal,
state, or local law. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/FC42B11B2E7448A3

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