Commercial Loan Administrator

BankESB • Easthampton, MA • 1h ago

EASTHAMPTON Commercial Loan Administrator PRIMARY ACCOUNTABILITIES /
RESPONSIBILITIES: Respond to internal and external customer inquiries,
resolve commercial customer problems and/or assist in resolving
commercial inquiries by directing customers to appropriate departments.
Responsible for processing the daily overdrafts and return deposited
items for the Bank\'s Commercial customers while adhering to the
prescribed policies and procedures. Prepare commitment letters in
accordance with loan approval terms and conditions. Coordinate the
Commercial Loan Closing by communicating with the Attorney and/or the
Loan Officer. Prepare new loan documentation on loans that are not real
estate secured and prepare Amendments to Notes and/ or Loan Documents as
described in the appropriate loan approval. Review and interpret
commercial loan documents to service commercial loans in senior and
subordinate positions in accordance with agree upon terms. Provide
on-going support to foster customer relations. Ensure on-going
maintenance of loans in the system to meet customer\'s and the bank\'s
needs. Responsible for resolving any post-closing exceptions noted
during the quality control process. Responsible for tracking all loan
collection expenses, vendor fees, good faith deposits and other
professional fees. Responsible for filing and/or searching UCC\'s
(Uniform Commercial Code) through the UCC direct website in order to
perfect the Bank\'s lien on Borrower\'s assets pledged as collateral.
Responsible for ensuring that Standard Flood Hazard Determination Forms
have been ordered and received on all Commercial Loans. Responsible for
obtaining the receipt of the Patriot Act Identification and verifying
customer information on all new and existing Commercial Loan customers
in accordance with all procedures related to the Patriot Act.
Responsible for the preparation of Reg. B notifications to business
applicants. Responsible for maintaining Commercial Loan files by
scanning/importing required documents efficiently and accurately.
Annually obtain updated insurance to support outstanding loans. Perform
in-depth research and analysis leading to resolution of inquires related
to monetary or documentation issues. Research and processes all
servicing matters relating to commercial accounts. Adhere to timelines
and deadlines established based on client needs and department workflow.
Works with other bank departments as needed to facilitate responses to
customer inquiries. POSITION REQUIREMENTS: High School diploma or
general education degree (GED) required Must have a minimum of three to
five years Commercial Loan Administration experience. Must possess
working knowledge of commercial lending activities, such as commercial &
industrial lending, commercial and real estate lending, Construction
loans, lending of condominium associations and small business
administration programs. Must have excellent communications, written,
verbal and interpersonal skills. Ability to pay close attention to
detail, work independently and meet deadlines in a fast-paced
environment. Strong knowledge of commercial loan documentation title
policies, entity formation documents, and working regulatory knowledge
such as privacy, safeguarding customer information, Regulation B, Equal
Credit Opportunity Act, CRA, CD, HMDA, and flood regulations preferred.
Strong organizational skills in working effectively with other divisions
of the Bank. Ability to handle multiple priorities. Excellent customer
relations, communications and interpersonal skills. Strong PC skills
including proven ability to assimilate software applications including
Word, Excel, in a windows environment as well as Adobe Professional,
LaserPro, Loan Vantage, and Identifi.

BankESB

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