Guest Service Agent

Drury Hotels • Knoxville, TN • 59min ago

Property Location:Drury Inn & Suites - 209 Advantage Place , Knoxville, Tennessee 37922You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025What you will do:Serve as the happy, helpful face of our hotel to guests entering and departing our front door.Ensure exceptional, positive experiences for our diverse team members and guests.Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications.Warm and friendly manner in relating to and interacting with the publicDemonstrated attention to detail while handling multiple tasks simultaneouslyFamiliarity with handling money, making change, and using office machines in day-to-day activitiesAbility to speak and receive direction (written and verbal direction) in EnglishWillingness and ability to work alone as scheduledRise. Shine. Work Happy.Hiring Immediately!At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOEExplore Our Culture

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

Similar Jobs

Customer Service Associate

JACKSON HEWITT TAX SERVICE • Lenoir City, TN • 5h ago

Management & Administrative

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply to...

5h ago

Go to Apply

Service Sales Representative

Comfort Systems • Knoxville, TN • 19h ago

Management & Administrative

Shoffner's Service Sales Representative will focus on getting to know the owners and operators of commercial buildings. Consult with leaders and financial professionals in health care, manufacturing, education, etc. Thro...

19h ago

Go to Apply

Sales Consultant

Sysco • Knoxville, TN • 2d ago

Management & Administrative

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you sh...

2d ago

Go to Apply

(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Maryville, TN • 4d ago

Management & Administrative

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

4d ago

Go to Apply

EH&S Manager

Nuclear Fuel Services • Oak Ridge, TN • 4d ago

Management & Administrative

At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effect...

4d ago

Go to Apply

Manager Customer Service National Sales

US Foods • Alcoa, TN • 5d ago

Management & Administrative

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( https://www.myworkday.com/usfoods/d/task/2998$47185.htmld ) Join Our Community of Food People! Supervise, plan, and di...

5d ago

Go to Apply

Administrative Assistant

Aston Carter • Kodak, TN • 5d ago

Management & Administrative

Job Title: Administrative Assistant Job Description The Representative handles a high volume of inbound and outbound calls, supports customers with professionalism, and schedules appointments accurately and efficiently....

5d ago

Go to Apply

Scheduling Representative

Aston Carter • Kodak, TN • 5d ago

Management & Administrative

5d ago

Go to Apply

Customer Service Associate

Walgreens • Pigeon Forge, TN • 6d ago

Management & Administrative

1864194BR Title: Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, frien...

6d ago

Go to Apply

Customer Service Representative

Aston Carter • Kodak, TN • 6d ago

Management & Administrative

Job Title: Customer Service Representative Job Description The Representative handles a high volume of inbound and outbound calls, supports customers with professionalism, and schedules appointments accurately and effici...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)