Administrative Assistant

Brookfield Properties • Houston, TX • 14h ago

Location

Willowbrook Mall (TX) - 2000 Willowbrook Mall

Business

Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner-operator, we're committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we're shaping the future of the industry by delivering exceptional value to our partners and the communities we serve

If you're ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

The Administrative Assistant provides general administrative support to the mall management team. The Administrative Assistant interacts with the general public, merchants, tenants, in-house facilities technicians, third-party contractors including housekeeping and security, and other persons servicing the mall, its merchants and tenants.

Responsibilities

Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing mail, purchasing and replenishing supplies

Serves as initial point of contact for customer, vendor, merchant and tenant inquiries, requests and complaints while exhibiting a high level of customer service

Performs high-level administrative work, such as creating spreadsheet tracker reports, organizing, scheduling, coordinating, compiling and analyzing confidential business information

Schedules meetings/conference calls and appointments, coordinates food and handouts for meetings, as needed

Assists in implementing property activities and events

Prepares, maintains, and distributes mass written communication to retailers as directed

Supports and collaborates with the Mall Management team and may also provide administrative support to other departments including but not limited to Accounting, Specialty Leasing, and Marketing

Establishes and maintains effective business relationships

May direct or coordinate services such as repair & maintenance with in-house facility technicians, or third-party vendors

May manage and collect current Certificates of Insurance for Tenants and/or third-party vendors

May operate as mall management office support person for localized computer software/hardware

Other duties as assigned

Qualifications

High School Diploma or GED required

2 years of experience in an administrative support role

Proficiency in Microsoft Office including Outlook

Highly organized and project oriented

Excellent business writing and verbal communication skills

Quick learner, self-starter and helps others achieve results

Core Competencies: Nimble Learning, Collaborates, Drives Results, Customer Focus

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to do the following:

The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

The employee frequently is required to stand, walk, and reach with hands and arms.

The employee is occasionally required to stoop, kneel, crouch, or crawl.

The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

Benefit Information

Competitive compensation

Medical, Dental and Vision beginning day 1

401(k) Company matching

401(k) Vests on Day 1

Career development programs

Charitable donation matching

Generous paid time off (i.e., vacation, personal holidays, paid sick time)

Paid Volunteer Hours

Paid Parental Leave

Family planning assistance including IVF, surrogacy, and adoption options

Wellness and mental health resources

Pet insurance offering

Childcare Assistance

Commuter benefits

A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

GGP

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate-from offices and retail spaces to logistics centers, residential homes, and hotels.

Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.

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