Job Title: Restaurant Maintenance Technician
Position Summary
The Restaurant Maintenance Technician is responsible for maintaining all equipment, systems, and physical assets within a single McDonald's restaurant. This role ensures the restaurant operates safely, efficiently, and without interruption by proactively maintaining equipment and quickly resolving issues that impact operations, food safety, or the guest experience.
As part of a people-first organization, this role supports self-aware leaders in creating consistent, well-run restaurants that deliver genuine hospitality, ensuring every guest and team member feels valued. Reliable equipment and a well-maintained facility are critical to creating these experiences.
At BFRMcDonald's We invest in our people by providing the tools, support, and environment needed to succeed and grow.
Key Responsibilities
Equipment Maintenance & Repair
Maintain and repair core kitchen equipment including:
Grills and clamshell systems
Fryers and filtration systems
Refrigeration (walk-in coolers/freezers, reach-ins)
Beverage and ABS systems
Ice machines and shake machines
Troubleshoot electrical, mechanical, and minor plumbing issues
Coordinate with approved service vendors for major repairs
Preventive Maintenance
Execute daily, weekly, and monthly preventive maintenance routines
Follow McDonald's equipment maintenance guidelines and checklists
Identify early signs of equipment failure and address proactively
Maintain service logs and ensure documentation is up to date
Facilities & Building Upkeep
Maintain interior and exterior of the restaurant including:
Lighting (interior, exterior, parking lot)
Plumbing fixtures and restrooms
HVAC system monitoring and basic maintenance
Dining room, kitchen, and back-of-house structure
Perform minor repairs (doors, tiles, ceilings, seals, etc.)
Safety & Compliance
Ensure all equipment operates within food safety and operational standards
Follow OSHA guidelines and McDonald's safety protocols
Immediately address hazards that could impact crew or customers
Support readiness for inspections (health, safety, brand standards)
Operational Support
Prioritize repairs that impact peak operations (breakfast, lunch, dinner)
Communicate clearly with the General Manager on equipment status
Minimize downtime to protect sales and service times
Support equipment setup, calibration, and basic crew guidance when needed
Qualifications
Required
High school diploma or equivalent
2+ years of hands-on maintenance experience (restaurant or commercial preferred)
Working knowledge of:
Electrical systems (basic wiring, breakers)
Plumbing repairs
Mechanical troubleshooting
Ability to work independently within a fast-paced environment
Preferred
Experience in a quick-service restaurant (QSR), especially McDonald's
HVAC or refrigeration experience
EPA certification (refrigerant handling)
Skills & Competencies
Strong troubleshooting and diagnostic capability
Sense of urgency-understands operational impact of equipment downtime
High accountability and ownership of the building and equipment
Ability to prioritize tasks based on business needs
Clear communication with non-technical team members
Physical Requirements
Lift up to 50 lbs
Frequent bending, climbing ladders, and working in tight spaces
Ability to work in hot kitchen environments and outdoor conditions
Availability for early morning or off-hours maintenance (as needed)
Work Environment
Single restaurant location
Fast-paced, high-volume QSR environment
Exposure to heat, grease, cleaning chemicals, and kitchen equipment
Benefits & Compensation
Competitive Salary
Health, dental, and vision insurance
Paid time off and holidays
401(k) or retirement plan
Uniforms and tools provided
Ongoing training and development opportunities
Opportunity to grow within a people-first organization
Performance Expectations
Equipment uptime meets or exceeds operational standards
Preventive maintenance completed on schedule
Minimal disruption to restaurant operations
Strong inspection readiness (food safety and brand standards)
Positive working relationship with restaurant leadership
Contribute to an environment where teams can perform at a high level and create "WOW moments" for guests and crew
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Requsition ID: PDXMCC1FA98F6-D73A-493E-8DED-D20B30F70F18_123230
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
