Job Title: Registered Nurse - Medical Office Triage
Job Description
This role offers an opportunity for a Registered Nurse to provide high-quality patient care in a busy medical office setting. You will triage incoming calls, support appointment scheduling, and collaborate closely with a multidisciplinary team to ensure patients receive timely and appropriate care.
Responsibilities
Triage incoming phone calls from patients and caregivers, assessing symptoms and concerns to determine appropriate level of care and next steps.
Answer and manage a high volume of calls in a professional, compassionate, and efficient manner.
Schedule new appointments and follow-up visits, ensuring accuracy in patient information and appointment details.
Provide clear instructions and education to patients regarding appointment preparation, follow-up care, and when to seek urgent or emergency services.
Document all patient interactions, assessments, and recommendations accurately in the electronic medical record system.
Collaborate with physicians, advanced practice providers, and other clinical staff to coordinate patient care and address urgent clinical issues.
Prioritize tasks effectively and manage multiple responsibilities simultaneously in a fast-paced office environment.
Support patient care workflows within specialties such as OB/GYN, Urology, or Internal Medicine as needed.
Contribute to a positive team environment by communicating effectively, sharing information, and supporting colleagues.
Maintain compliance with clinical protocols, office policies, and applicable nursing standards and regulations.
Essential Skills
Active Connecticut Registered Nurse (RN) license.
Demonstrated experience in patient care within an outpatient or clinical setting.
Strong triage skills, including assessing patient needs over the phone and determining appropriate care pathways.
Ability to multi-task effectively while maintaining accuracy and attention to detail.
Proven ability to work as a collaborative team player in a clinical environment.
Proficiency or comfort using electronic medical record systems, with the ability to learn new technologies quickly.
Excellent verbal communication skills, particularly in conveying clinical information clearly and compassionately over the phone.
Strong organizational and time-management skills to handle scheduling and follow-up tasks efficiently.
Additional Skills & Qualifications
Experience using Epic electronic medical record system is a plus.
Background in OB/GYN, Urology, or Internal Medicine is highly desirable.
Prior experience working in a medical office or outpatient clinic environment.
Ability to adapt to changing patient volumes and clinical priorities.
Commitment to delivering patient-centered care and maintaining a professional demeanor in all interactions.
Work Environment
This position is based in a medical office setting with standard weekday hours, Monday through Friday, 8:00 a.m. to 4:30 p.m. You will work in a collaborative clinical environment that relies on electronic medical record technology, including Epic, to manage patient information and workflows. The role involves frequent phone-based communication, coordination of appointments, and interaction with clinical and administrative staff. The workplace emphasizes teamwork, reliability, and a professional appearance appropriate for a medical office.
If interested please book a virtual meeting with us here: https://talentassistant.actalentservices.com/assistant/bookings/bgF9HVkt
Job Type & Location
This is a Contract position based out of Stamford, CT.
Pay and Benefits
The pay range for this position is $35.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Stamford,CT.
Application Deadline
This position is anticipated to close on Aug 21, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
