Desktop Support Analyst

Robert Half • Minneapolis, MN • 7h ago

Description

We are looking for a Desktop Support Analyst to support onsite technology projects across Minneapolis, Minnesota. This is a Contract position focused on preparing, deploying, and supporting end-user devices in office environments. The role requires a hands-on, detail-oriented individual who can travel between assigned locations, resolve hardware and software issues efficiently, and provide dependable technical assistance throughout each project lifecycle.

Responsibilities:

Prepare, image, configure, and deploy laptop and desktop equipment for project-based rollouts at assigned sites.

Travel to healthcare facilities and related locations throughout the Minneapolis metro area to complete refreshes, relocations, and other endpoint support initiatives.

Diagnose and resolve issues involving PC hardware, Windows 10, Microsoft Office applications, and general workstation performance.

Install, update, and troubleshoot standard business software as well as healthcare-related applications used by end users.

Support network and account access needs by working with connectivity tools, Active Directory, and user profile configuration.

Provide remote assistance to virtual or offsite employees using remote support tools to address technical problems promptly.

Move, set up, and replace computer equipment as needed during project activity, including handling devices and materials up to 50 pounds.

Maintain clear documentation of completed deployments, technical issues, and resolution steps to support project progress and consistency.

Requirements - 5+ years of experience providing desktop support, workstation deployment, or related technical support services.

Strong working knowledge of PC hardware, desktop troubleshooting, and hands-on support for Windows-based environments.

Experience supporting Microsoft Office, Windows 10, and common endpoint software in a business setting.

Familiarity with Active Directory, user account administration, and basic network connectivity troubleshooting.

Ability to install and support both mainstream business applications and specialized healthcare software tools.

Valid ability and willingness to travel to assigned work locations throughout the local metro area and nearby sites.

Capability to lift and move equipment weighing up to 50 pounds as part of onsite deployment and support tasks. Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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