Sales and Service Specialist

Bridgestone Americas • Phoenix, AZ • 1d ago

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $16.00 - $23.90

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

Hybrid Role

Customer service, sales, customer issue resolution- 75%.

Basic vehicle service tasks, oil, tires, fluids- 25%.

Store operations, opening/closing, inventory, displays- as needed basis.

Growth and career development role

May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.

Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications

High School Diploma or equivalent.

Valid automobile driver's license.

Customer service and career growth mindset.

Ability to learn and perform basic vehicle service tasks.

Ability to learn and operate store systems.

PREFERRED QUALIFICATIONS

2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.

Previous consumer retail sales experience.

Previous automotive experience a plus.

Previous management/supervisory experience a plus.

OUR CREW KNOWS BENEFITS

Medical, Dental and Vision - Starting day 1 for all our teammates

Paid vacation and holidays

On-the-job training and company-funded ASE certifications

Flexible work schedule

401(k) match

On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU

Professional Development: No matter where you're at in your career, we've got the resources to help you level up.

Community Involvement: We pride ourselves on working with our local communities and giving back where we can.

Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.

The opportunity to develop and grow, through training and regular mentorship.

Corporate Social Responsibility activities.

A truly global, dynamic and challenging work environment.

Agility and work/life effectiveness and your long-term well-being.

An effective and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Similar Jobs

Regional Human Resources Leader

Kimley-Horn • Phoenix, AZ • 7h ago

Management & Administrative

Overview Kimley-Horn is seeking a strategic and emotionally intelligent Regional Human Resources Manager/Director to join the leadership team supporting our Southwest Region. Based in our Phoenix, Arizona (AZ) office, th...

7h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Glendale, AZ • 8h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

8h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Phoenix, AZ • 8h ago

Management & Administrative

8h ago

Go to Apply

CUSTOMER SVC/CLERK

Kroger Family of Companies • Peoria, AZ • 11h ago

Management & Administrative

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate...

11h ago

Go to Apply

Business Development Consultant 4-Corp Plan

Oracle • Phoenix, AZ • 12h ago

Management & Administrative

Job Description The position is centered on originating and closing a number of high-value, multi-year infrastructure engagements that materially impact Oracle's position in the AI ecosystem. You will operate with a high...

12h ago

Go to Apply

Business Development Consultant 4-Corp Plan

Oracle • Phoenix, AZ • 12h ago

Management & Administrative

12h ago

Go to Apply

Case Manager Care Coordination

Banner Health • Phoenix, AZ • 12h ago

Management & Administrative

Primary City/State: Phoenix, Arizona Department Name: Case Mgmt-Hosp Work Shift: Day Job Category: Clinical Care The future is full of possibilities. At Banner Health, we're excited about what the future holds for health...

12h ago

Go to Apply

Senior Administrative Assistant Oncology

Banner Health • Gilbert, AZ • 13h ago

Management & Administrative

Primary City/State: Gilbert, Arizona Department Name: Admin-Clinic Work Shift: Day Job Category: Administrative Services Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn ho...

13h ago

Go to Apply

Quality Control Manager

RK Industries, LLC • Phoenix, AZ • 15h ago

Management & Administrative

Description Build quality into every project from day one. At RK Mechanical, our Quality Construction Control (QCC) Managers play a critical role in ensuring projects are delivered safely, efficiently, and to the highest...

15h ago

Go to Apply

Fuel Center Clerk

Kroger Family of Companies • Phoenix, AZ • 15h ago

Management & Administrative

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's cor...

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)