Regional Account Manager - Optum Specialty

UnitedHealth Group • Cleveland, OH • 1d ago

Requisition number: 2378683

Job category: Sales/Direct Selling

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Specialty Pharmacy is one of the nation's largest specialty pharmacies, supporting patients with complex, chronic, and rare conditions - including autoimmune and inflammatory conditions - through high-touch clinical care and coordinated access to therapy. As a Regional Account Manager (RAM) on the AGI Specialty team within the MS/Neurology group, you are the face of Optum to prescribing providers across the OH/PA territory. You build trusted relationships with physician practices and their staff, uncover what stands between a patient and their prescribed therapy, and win choice prescription referral volume to our specialty pharmacy. This is a field-based sales role with full ownership of a book of business and the resources of a Fortune-5 enterprise behind you.

Primary Responsibilities:

Develop and execute a territory business plan that grows specialty prescription referral volume and achieves stated revenue and growth goals

Engage providers and office staff through multi-modal communication - in person, phone, email, and fax - tailoring the approach to each account

Qualify prospects and uncover provider and practice needs to win choice prescription volume to Optum Specialty Pharmacy

Present the solutions and key benefits of Optum Specialty Pharmacy, including clinical, access, and patient-support capabilities, to physician offices

Partner with internal pharmacy, intake, clinical, and patient-access teams to ensure provider, customer, and patient expectations are met from referral through onboarding

Build and maintain relationships with pharmaceutical manufacturer field representatives and care teams within the territory

Work closely with your Regional Vice President and sales leadership to set the plan of action for top accounts and priority therapies in your territory

Use Salesforce (CRM), territory data, dashboards, and Optum Specialty sales and marketing tools to manage your pipeline, track activity, and grow your book of business

Demonstrate persistence, navigate obstacles, and create solutions that improve provider experience and accelerate patient time-to-therapy

Uphold the highest ethical standards and comply with all UnitedHealth Group, HIPAA, and applicable government policies and regulations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

3+ years of experience in specialty pharmacy, pharmaceutical, medical device, and/or business-to-business sales

Proficiency with Salesforce or a comparable CRM platform

Proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, and Teams)

Proven track record of meeting or exceeding sales and revenue goals

Proven, effective verbal and written communication skills

Proven in-person selling presence and ability to influence clinical and administrative stakeholders

Proven ability to travel throughout the assigned territory, with a valid driver's license and access to reliable transportation

Currently reside in or near the Cleveland or Columbus OH or Pittsburgh PA metropolitan area or willing to self relocate within 2 weeks of start date

Preferred Qualifications:

Completed formal sales training (e.g., Challenger or equivalent)

Experience selling biologics in the neurology or autoimmune / inflammatory therapeutic space

Specialty pharmacy or buy-and-bill / provider-administered therapy experience

Proven, documented experience gaining access to and building relationships with healthcare providers

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 - $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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